Ambassador job at RAPPORT GUEST SERVICES in Alpharetta, GA

Job Description

Community Ambassador

Overview:

The role of the Community Ambassador is to enhance the workplace experience by establishing relationships with employee occupants and stakeholders and providing exceptional hospitality and concierge services. The ambassador is responsible for but not limited to the onsite operations of the campus ranging from marketing, campus engagement, communications and service coordination, oversight of special event coordination, and outdoor activities.
Knowledge of corporate office operations, on-premise amenity services, and event coordination are necessary for this position.

Responsibilities:

Assist in all aspects of employee return to work, including understanding BU group's return dates, support, and services required.
Form relationships with key personnel, stakeholders, BU leadership, and functional leads across Corporate Services.
Work as Community liaison for business units to implement campus initiatives, projects, and campaigns, and coordinated building-wide and BU-specific events.
Create site and service roadshows to help familiarize new employees with the working and amenity environment.
Enhance the community environment by projecting a level of uncompromising organization and cleanliness, and work closely with Property Management and other vendors ensuring excellence all around.
Understand how to resolve any issue within the work environment, including maintaining the main contact list for various situations, i.e. technology, facilities, and security.
Create a sense of community by working with Site Leads and relevant teams to develop and implement community promotion, and engagement strategies for the campus.
Contribute to related marketing tools to ensure community awareness of all promotions, new Amenity features, or any new procedures i.e. Location Jive Pages
Develop concierge-type services for the employee base; provide information about local features, dining, shopping, etc.
Conduct quality control walkthroughs to address immediate issues, and pre-empt potential future issues.
Create metrics, monitor, and measure the success of all community engagement.

Requirements/Experience:

Prior hospitality or event support experience
Hospitality, event planning, and customer service experience
Strong verbal and written communication skills
Commercial management experience
Technical skills (handling data, standardized reporting, visualization)
Self-Starter
Exceptional organizational and multi-tasking skills
Strong interpersonal and networking skills
Website and graphic design a plus

Similar Jobs

Mayo Clinic

Registration Job at Mayo Clinic

This position offers shift differential when applicable. The Registration Representative may be responsible for the accurate check-in/admissions of incoming

Courier Express of GA

Local Class A & B Truck Driver- Stone Mountain GA Job at Courier Express of GA

Courier Express is hiring Local Class A & B Truck Drivers out of Jacksonville, FL, Norcross, GA & Atlanta, GA CX Logistics has been an industry leader in specialized delivery

Amazon Warehouse

Amazon Sortation Center Warehouse Associate Job at Amazon Warehouse

Shift: Sun 02:00pm - 06:00pm Sun, Wed, Thu, Sat 07:30pm - 11:30pm Duration: PART_TIME Start Date: 2023-04-16 Amazon Sortation Center Warehouse Associate

Terry Reilly Health Services

Medical Assistant - Boise 23rd Job at Terry Reilly Health Services

At Terry Reilly we believe we are successful when we have a healthy, thriving community. This is accomplished as a result of our mission-driven and talented team. We provide integrated care

TLC Southwest Austin legal service

Order Processing Agent Job at TLC Southwest Austin legal service

Family-friendly Southwest Legal company is looking for a full-time Records Processing team member.Do you:Enjoy watching Law & Order or Chicago MD? Have an eye for detail? Like to identify

Ambassador Job at RAPPORT GUEST SERVICES, Alpharetta, GA

b3MxYVh4MERkVEtPdWV3MUNUVDVMQT09