BUDTENDER

Greets and provides excellent customer service to guests in a timely and informative manner to ensure the business flow and guest need is cohesive.

• A Budtender must be competent in all Reception duties and able to perform the allotted tasks: answering phones, checking in guests, housekeeping ect.
• Must be well-versed in categories such as strains, hashes, edibles, topicals and accessories. Within each of these categories, the budtender must also know the differences between Indica, Sativa and Hybrid strains; with the ability to give the proper recommendations for smokeables, edibles mg dosage, topicals and accessories.
• Fluent with Flowhubs check-in process, sales orders, and applies specials as needed.
• Responsible for maintaining the optimum “Customer Experience” and up-sells to increase margins.
• Knowledgeable in industry laws and regulations pertaining to retail sales.
• Follows compliance protocol set by the MED.
• Must maintain an accurate drawer of $200.00 (plus the reconciliation of all sales tied to ones drawer). Any drawer shortages will be recorded and the responsibility of the Budtender to make up.
• Assists management in identifying inventory items in need of restocking.
• Maintains strain displays and signage to indicate product prices.
• Throughout the day, the Budtender maintains a clean, fully stocked and tidy sales counter.. This includes making sure plastic drams and paper bags are fully stocked, and all printers have adequate paper.
• Labels store merchandise and stickers jars upon request.
• Checks company email and the Memo Board for staff updates.

• Must know proper operation of scales and weights.

• knowledge of Flowhub and various online ordering platforms is necessary

• The budtender should behave in a manner which is welcoming, non-judgmental and respectful of the circumstances and rights of all visitors

WORKING ENVIRONMENT

• Maintaining a thorough understanding of health and safety protocol for oneself and others.
• Using security systems as instructed.
• Identifying potential risks within the GMC environment and undertaking to minimize such risks.
• Understanding and utilizing appropriate infection control procedures, maintaining hygiene in work areas and keeping the premises free from hazards.

• Immediate reporting of potential risks as identified.

CONFIDENTIALITY AND DIVERSITY.

• Ensure policies and procedures relating the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons.
• Support the equality, diversity and rights of patients in a manner that is consistent with GMC policies.
• The privacy, dignity and beliefs of patients, careers and colleagues must be respected.

• The budtender should behave in a manner which is welcoming, non-judgmental and respectful of the circumstances and rights of all visitors.

TRAINING AND DEVELOPMENT

• Participate in any training program deemed appropriate .
• An annual individual performance review, to include the contribution of a record of own personal and professional development and discussing targets for the future.

• Taking responsibility for own development, learning and performance and demonstrating skills to other members of staff when required.

MAINTAINING QUALITY

• Effectively prioritize own time and workload
• Alert colleagues to issues of quality and risk
• Assess own performance and take accountability for own actions
• Contribute to the effectiveness of the team by making suggestions for areas of improvement
• Work constructively with individuals in other organizations to meet patient’s needs

• Communicate problems effectively with other team members and work together towards a solution

GMC is an equal opportunity employer and offers a competitive salary with health insurance benefits.