Equal Opportunity Employer/Disabled/Veterans

Academy Bank and Armed Forces Bank provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Dickinson Financial Corporation and its two family-owned banks- Academy Bank and Armed Forces Bank-have a long history of service to our Clients and the communities in which we do business. Our commitment to a diverse, equitable, and inclusive environment contributes to immediate results and the long-term success of people. We recruit service-minded talent to deliver Fast, Easy, and Personal banking that is welcoming to all, while having fun and doing good things along the way!

Summary:

This is an entry level business development position. At Academy Bank, we are committed to delivering solutions that help our clients achieve financial freedom and peace of mind. All associates are required to conduct themselves in accordance with the Company’s Pillars of Success—People and Culture, Communication and Integration, Risk Management, Commitment to Service, Innovation and Technology, and Make it Simple. All associates are responsible for creating a professional, positive, and inclusive environment. The Business Banker is responsible for assisting with business and consumer production of assigned banking center. Business Banking associates are educators that are enthusiastic and self-motivated individuals with proven success at delivering solutions that help our clients achieve financial freedom and peace of mind. Business Banker associates achieve this vision by building professional relationships with existing and potential clients to understand their financial needs, to deliver valuable products and services to meet those needs and complete the account opening process accurately. Successful business banker associates are experts in retail banking operations and delivering an excellent client experience. Business Banker is required to understand and promote bank products and services to individuals and companies, as well as conduct accurate banking transactions in a fast-paced environment.

Position pays a minimum of $16.50. There is a pay increase of $1.00 after 6 months of employment, an increase of $.50 an hour after the 1st year of employment, and eligibility for a merit increases at 18 months. This position is eligible for additional incentive compensation monthly, based on achievement of established incentive goals. The monthly average incentive can range from $0 if no goals are met to $300 if goals are exceeded. Quarterly incentive up to $1,000 and annual incentive up to $2,000.

Principal Accountabilities:

• Produces sales based on daily / monthly / quarterly / annual budgeted goals. Responsible for generating new business for the banking center based on generating own leads. During the first year, and thereafter as needed, will follow leads generated from targeted marketing campaigns.
• Responsible for reaching specified annual goals to be set by the Business Development Manager and Retail Executive.
• Spends up to 15-25% of time engaged in outside sales, marketing bank products to target clients outside the banking center by contacting potential consumers, businesses, and community/civic organizations to promote goodwill and generate new business; explaining appropriate bank products to target audience; interviewing clients to obtain information and explain available financial services; taking loan applications, quoting rates and closing loans with clients; cross selling new products to current bank clients. Expected to engage in a minimum of 3 sales activities daily.
• Explains, promotes and/or sells bank products and services as identified through conversing with clients and prospects, including consumer deposit and loan products, business deposit and loan products, and treasury management products.
• Supports the Business Development Manager in executing sales plans.
• Responsible for actively participating in local organizations, such as the local Chamber of Commerce.
• Provides “fast, easy, and personal” service consistent with the Company client service standards, including by resolving problems, building relationships, handling special requests, greeting clients in a friendly manner and making them feel welcome, and taking ownership in all situations ensuring follow through and a timely resolution.
• Works to develop commercial and consumer business relationships through inside sales, including, but not limited to, appointment setting, follow-up on calls, and identifying and qualifying leads.
• Plays an essential role in finding the right solutions for clients.
• Maintains up-to-date knowledge of all bank products and services, as well as any changes in regulations and legislation affecting the bank’s products and services.
• Demonstrates the ability to effectively use bank technology.
• When delegated by the Business Development Manager, responsible for implementing all banking center operations procedures, including accurate documentation of banking transactions, implementation of compliance requirements, and overall operational integrity.
• Communicates directly with clients in person, by telephone, or through correspondence regarding account inquiries.
• Accepts ownership in all client service situations ensuring follow through and a timely resolution.
• Completes all documentation pertaining to the opening of personal and business account products, ensuring that all information is correct and properly recorded per requirements.
• Keeps supervisor and management abreast of all situations that require special attention.
• Adheres to bank’s compliance, security, and operational policies and procedures as well as financial loss standards.
• Maintains client information in complete confidence.
• Understands, embodies, communicates, and instills corporate initiatives and vision, including the Six Pillars of Success.
• Ability to work with the more complex, high touch client relationships.
• Completes other specified duties as assigned.
• Regular attendance required, working at the work site during regular business hours and/or assigned hours.