Position starts at $15.00 per hour with annual merit increases and production bonuses. All team members are eligible for a variety of career development and skill training classes at no cost and can enjoy a generous team member discount. Full time team members are also eligible for medical, dental, and vision insurance along with paid time off.
SUMMARY
Provides cashier, stock, and customer relations functions in a retail outlet and donation processing center by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important.
Provides Customer Service by processing customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise, and thanking the customer.
Answers questions from customers and assists customers with shopping needs.
Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Merchandises clothing on sales racks with similar types and colors of clothing.
Pulls clothes from racks that are too full to ensure rotation system is effective and that the sales floor is kept in a clean, neat, and properly displayed manner.
Provides a safe shopping environment by keeping the sales floor, work area and dressing rooms; clean, free of clothing, debris, and hangers.
Greets donors to receive merchandise, providing donor with a dated receipt, if desired. Places donated items in containers with other similar products.
Ensures workstation is SOP compliant (fully stocked and organized) at closing and end of shift.
Hangers taken to the backroom to restock the hanger transport after every shift.
Reports known or suspected security and/or theft problems to the Store Manager or other member of management.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
ADDITIONAL RESPONSIBILITIES
Provides back-up support to the Apparel Hanger and Apparel Quality Specialist as needed.
LEADERSHIP COMPETENCIES
To perform this job successfully, an individual must demonstrate the following competencies defined for a Leader within Goodwill’s Leadership Competency Model and in alignment with our Core Values and Strategic Vision:
Mission & Community Oriented:
- Commitment to Goodwill’s Mission and Core Values - Actions are in line with Goodwill’s Mission and Core Values
- Commitment to Inclusion - Works well with people that look and think differently
- Community and Service Driven - Wants to help others and make a difference in the community
People Oriented:
- Relationship-Building Skills - Builds relationships and works well with others
- Communication Skills - Listens to understand and answers appropriately
- Commitment to Development - Completes required training and looks to grow on the job
RESULTS ORIENTED
Results Oriented:
- Commitment to Quality Results - Tries hard to meet goals and give outstanding customer service
- Business Acumen - Makes good choices
- Stewardship - Takes care of Company property
Personal Development Oriented:
- Emotional Maturity - Thinks about how their actions make other people feel and acts appropriately
- Integrity - Can be counted on and be trusted
- Capacity for Change - Open to new ideas and ways of doing things
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Also listed below are the physical demands that must be met by the team member and the work environment characteristics that the team member will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
No prior experience or training.
CERTIFICATES, LICENSES, REGISTRATIONS
This job has no certificate, license, or registration requirements.