As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

The primary role of the Creative Project Manager is to work onsite with the client, managing the execution of multiple, complex projects in support of the client’s marketing campaigns. The Project Manager will manage a team that supports and manages client print projects. The Project Manager will work closely with client to develop project timelines, including communicating key dates to all parties involved in the project. There is relocation assistance available for this role. The salary range for this role is $60-80K.

Responsibilities:

• Manage the production process of weekly circular, signage, digital collate and other printed material
• Understand print production workflows and be able to efficiently follow them
• Supervise and manage assigned team to ensure client deadlines and quality are met, including all account records and activities are completed within guidelines, policy and procedures.
• Enter jobs into production schedule in a clear, concise manner, utilizing existing tools and systems while following documented procedures
• Track all events ensuring schedules are met, including timely notification and status updates to all marketing/production associates as necessary
• Work closely with internal teams and client Marketing Operations to create appropriate timelines specs and RFQ’s; Clearly communicate those to client
• Regularly inform Manager of any issues that may need attention or may be a cause for concern
• Work with Manager to learn and understand new departmental procedures and workflow
• Collaborate with account manager, team members and client on a regular basis to manage workflow priorities and deadlines
• Constantly manage client expectations, as well as those of other agency and vendor partners
• Identify potential risks; manage communication and change control processes when necessary
• Provide Manager Client Services and/or client with real-time status on projects and as requested
• Build and maintain client relationships with low-and-mid level management.
• Suggest opportunities to the Director Client Services to educate the client on Quad's services - directly or through the Client Services team.
• Act proactively to manage the business effectively.
• Keep management informed regularly of events/issues that could impact client relationship.
• Supervisory responsibilities include: interviewing, training, planning, assigning and directing work; evaluating work quality.
• Provide thorough client input to the respective internal teams.
• Evaluate and monitor the quality and performance of all services provided to the Client(s) by Quad.
• Take a proactive role to improve workflow process and job profitability.
• Work with the Director Client Services to recommend training, education and professional growth for Client team members.

Qualifications:

Appropriate education and/or experience may be substituted on an equivalent basis

• Circular print experience
• Experience in the premedia/graphics arts industry preferred
• Retail Advertising experience preferred
• Knowledge of InDesign
• Excellent communication and organizational skills
• Detail and deadline oriented
• Ability to multitask
• Proficient computer skills including ability to utilize Microsoft Office applications, project management databases and email applications