Job Description

Successful corporate gift and ad specialty firm seeks detail-oriented, responsible individual for very busy, customer service department. Looking for a team player with excellent organizational skills, attention to detail, strong communication and customer service skills with an ability to thrive in a fast-paced, deadline-driven environment. Must be computer literate. SAP experience a plus. Must be fully vaccinated. Duties include but are not limited to the following:

• Process and track orders on a daily basis
• Manage customer service emails and phone calls
• Handle administrative tasks
• Assist production team by checking on orders, managing backorders, and placing reorders in SAP system. Work with warehouse on inventory management
• Work closely with warehouse staff to facilitate order processing
• Work with vendors on obtaining and approving mock-ups
• Must have the ability to multi-task
• Work well with others

Full-time. Must have customer service experience. No knowledge of industry is necessary; we will train.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Weekly day range:

• Monday to Friday

Work setting:

• In-person

COVID-19 considerations:
All employees must be fully vaccinated.

Ability to commute/relocate:

• Pleasantville, NY 10570: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Work Location: In person

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