Are you a planning, communication, and customer service expert? We are looking for a polished and personable Customer Service Administrator for our client in Houston, TX. The ideal candidate has experience assisting the team with meetings, agendas, communications, and special projects. We are looking for a multi-tasker who thrives in a fast paced environment.
salary: $33,280 - $39,520 per year
shift: First
work hours: 6 AM - 5 PM
education: High` School
Responsibilities
We are seeking a skilled and customer-oriented individual fluent in both Spanish and English to join our team as a Customer Service Administrator. In this role, you will be responsible for providing exceptional customer service and administrative support to our clientele. Your ability to effectively communicate in both languages, combined with your organizational and problem-solving skills, will contribute to ensuring a positive customer experience. This position offers an exciting opportunity to interact with a diverse customer base and make a meaningful impact on our organization.
Responsibilities:
- Provide outstanding customer service to customers through various communication channels, including phone, email, and live chat.
- Effectively and accurately communicate information regarding products, services, policies, and procedures.
- Confirm order status, shipments, and delivery dates and times to customers.
Forward your resume to lisa.thill@randstadusa.com or apply here today!
The essential functions of this role include:
- working in a smoke free environment
Skills
- Follow-up
- Active Listening
- Telephone Etiquette
- Adapting to Change
- Typing Skills
- Basic Computer Skills
- Customer Service
- Customer Relations
- Customer support
- CUSTOMER ORDERS/SALES
- Customer Relationship Management
Qualifications
- Years of experience: 1 year
- Experience level: Entry Level
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.