Overview:
Director of Quality Control
Let your career take off with PSA Airlines
Department: Maintenance Operations
Reports to: Vice President of Maintenance and Engineering
Location: PSA Maintenance location
Travel: estimated 50%
About Us
Company Summary: As a wholly owned subsidiary of American Airlines and the fastest growing regional airline in the country, PSA offers a stable career path in aviation with unparalleled opportunities for growth and professional development. Teamwork and drive are at the heart of PSA. We are committed to growing our company where passion is shared, professional excellence is expected, and all people are valued and respected.
Our employees are committed to ensuring safe and reliable operations for the thousands of customers American trusts us with each and every day. We have an incredible team of more than 4,000 employees who do a tremendous job of operating more than 800 daily flights to nearly 100 destinations on behalf of American Airlines. Our immense growth provides a number of opportunities to join our team.
Culture: Not only is PSA an EEO and AAP employer, but also we seek to create an inclusive work environment where diverse perspectives and experiences are embraced and respected. We work hard to build and sustain a culture where people – team members and customers alike – feel safe, secure and happy. It is The PSA Way, which focuses on our goals, safety, respect, preparedness, professional excellence, and passion. This foundation reflects how we think, act, and communicate with one another and our customers.
Benefits Summary
- PSA offers the benefits you expect from a company focused on excellence. All eligible employees enjoy a comprehensive benefits package, including:
- Travel privileges on the American Airlines global network
- A generous vacation plan designed to let you enjoy your travel perks
- Medical, Dental & Vision
- 401k with company match
- American Airlines Group (AAG) profit-sharing and bonus opportunities
- Company-paid Group Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Plan (FSA), and supplementary options
Responsibilities:
Position Summary
The Director of Quality Control directly impacts the mission of PSA Airlines Maintenance by being the responsible person for all activities and functions necessary to ensure the safe, required, and efficient technical upkeep of the entire fleet of aircraft operated by the company.
Job Responsibilities
- Establish and maintain an efficient inspection program for each type of aircraft operated by the Company. Coordinate the introduction and modification of each inspection program with the applicable FAA Office and include a description of the inspection program in the Maintenance Manual.
- Ascertain and periodically review that all aircraft are maintained in a current state of airworthiness and all maintenance actions are in accordance with applicable FAA Regulations, Maintenance Operations specifications, and the PSA Airlines General Maintenance Manual.
- Coordinate with Maintenance Planning to ensure that all applicable Airworthiness Directives and required inspections are being complied with and that each aircraft is being maintained in an airworthy condition.
- Efficiently utilize the experience and capabilities of Inspectors to achieve the objectives of a Quality Control Program and directs the inspection staff in the performance of their duties
- Establish minimum standards and training/testing requirements for Inspectors and provide recurrent training to ensure their system/procedural knowledge remains current and of high standard.
- Report to the Vice President of Maintenance and Engineering, all matters adversely affecting the airworthiness of flight equipment and efficiency of maintenance.
- Ensure that the record keeping procedures in the PSA Airlines GMM are addressed and that they comply with the FAA regulations.
- Maintain active liaison with the Federal Aviation Administration on all aircraft inspections, maintenance time extension, technical reports and investigations.
- Responsible for maintaining compliance with all standards established by PSA Airlines.
- Act as a liaison with relevant external entities (OEMs).
- Responsible for the quality of the processes involved with the maintenance of aircraft cargo compartments.
- Coordinate the Basic Operating Weight procedures with the Directors of Inflight Services, Maintenance, Operations, Operations Control Center and Quality Assurance.
- Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
- Delegates duties as necessary, although this does not relieve the Director of the responsibility.
- May assume responsibilities of the Vice President of Maintenance and Engineering in their absence.
Position Specifics:
Qualifications
Required
- Current FAA Airframe and Powerplant certification
- At least five years of experience within the last eight years leading teams within a Part 121 maintenance organization
- Proficient in Federal Aviation Administration regulations impacting Part 121 operations
- Extensive experience working across organizational boundaries
- Extensive experience operating in an organized labor environment
- Must possess or have ability to obtain a U.S. Passport or equivalent within 90 days of starting position
- Minimum 5 years in QC environment
- Must be able to speak, read, and write in English
- If hired, must be able to demonstrate authorization to work in the US.
Preferred
- Bachelor’s Degree or related degree
- Experience with MHI RJ CRJ aircraft or similar.
- Experience in commercial service contract negotiations and administration
- Previous QC Supervisory or management experience
Competencies
To be successful at PSA, you should be:
- Driven
- Reliable
- Caring
- Engaging Communicator
- Decisive
- Results Driven
To be successful in this position, you should be great at:
Time management- Accountability
- Organization
- Communication (verbal and written)
- Professional aptitude
- Multitasking
- Problem Solving
- Coaching & Development
- Driving Excellence
- Facilitating Change
- Strategic Thinking
Additional Information
Work Environment: This job operates approximately 80% of the time inside a climate controlled building and approximately 20% of the time outside in all types of weather. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; climb up and down stairs; bend/stoop; occasionally push/pull and lift weight up to 25lbs.; use hands to grasp, finger, handle or feel; and reach with hands and arms. On rare occasions may be required to crawl, use fine manipulations, kneeling, and repetitive motion.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.