- Must be well groomed and professional, meeting GSR’s standards of appearance at all times.
- Knowledge and adherence of all GSR and departmental policies and procedures ensuring the highest levels of customer service.
- Communicate with guests professionally, answering questions and offering assistance when possible.
- Know all hotel amenities, services, and outlets; making recommendations to fit guest needs.
- Possess a strong attention to detail maintaining the cleanliness of the club house, range, and surrounding areas.
- Ability to operate a single engine boat, adhering to all company mandated safety regulations.
- Ability to operate nets use to recover balls floating throughout the lake,
- Efficiently operate ball wash, loading system and maintain ball inventory.
- Ensure all range equipment (i.e. range mats, golf balls, rental clubs, and ball dispenser) are in proper working condition at all times.
- Accurately and efficiently operate a Point of Sale System (POS), creating checks for all guests/employees appropriately billing, and closing out all transactions.
- Adhere to department standards at all times as well as promoting a neat, clean and organized environment.
- Attend and participate in all meetings as required.
- All other duties as assigned by management.
JOB REQUIREMENTS
- Minimum age requirement 18 years old.
- Previous experience working in the hospitality industry or golf setting preferred.
- Exceptional oral and written communication skills with the ability to read, write, and speak English.
- Ability to respond to questions effectively and present information in a clear and professional manner.
- Must be able to work outdoors in a variety of weather conditions including extreme temperatures, wind, rain, as well as noise, dust, fumes, etc. associated with an outdoor environment.
- Must possess excellent time management, problem solving and organizational skills with the ability to prioritize and complete tasks quickly and efficiently.
- Must be able to work all shifts including holidays, nights, and weekend hours as business needs dictate.
- Ability to work under pressure in a high volume outlet, maintaining a clean, stocked, and organized section while adhering to department standards.
- Must be able to meet all physical requirements to successfully perform job duties.
- Any additional requirements to be determined based upon the needs of the hotel and or management.
LICENSES/CERTIFICATES
Ability to obtain/renew all government required licenses or certification for position