POSITION SUMMARY: The Eligibility Specialist is responsible for assisting patients with Siskiyou Community Health Center's Eligibility Determination process.
DUTIES & RESPONSIBILITIES:
· Identify patients without insurance and contact them by mail or phone to inform them about Siskiyou Community Health Center's eligibility determination process.
· Assist individuals with completing applications for the Oregon Health Plan and the Sliding Fee Discount Program.
· Answer questions from individuals, patients, and co-workers regarding the Oregon Health Plan and the Sliding Fee Discount Program.
· Communicate with Oregon Health Authority (OHA) to determine the status of an application.
· Verify insurance coverage with Oregon Health Plan and set up the insurance information in the patient's chart.
· Attend community events to promote the Oregon Health Plan and Siskiyou Community Health Center's eligibility determination process.
· Work with community partners to identify individuals who may benefit from enrollment services.
· Attend required meetings/trainings and share information with coworkers.
· Confidentiality, punctuality, excellent attendance, and ethical conduct are required.
· Other duties as assigned.
QUALIFICATIONS, EDUCATION, and EXPERIENCE:
· High school diploma or equivalent.
· Computer competency, including word processing and data entry.
· Effective customer relations skills, demonstrating the ability to work with diverse groups in a stressful environment, and displaying an understanding of group dynamics.
· Strong organizational skills and effective use of time.
· Ability to prioritize work and stay on task with little supervision.
Job Type: Full-time
Benefits:
Schedule:
Work setting:
Ability to commute/relocate:
Work Location: In person
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