ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

About Westgate Lakes Resort & Spa:
The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team.

SUMMARY
To ensure objectives are met in the kitchen department, future goals are set. Responsible for defining and enforcing internal & external customer service and product standards. Directly impacts the overall budget with emphasis on food and payroll cost controls. Responsible for daily operations by performing the following duties personally or through subordinate supervisors.

DUTIES

• Assists in outlet menu design/development. Conduct quarterly menu item sales analysis for each outlet.
• Develop and implement training programs which support increased profitability, safety and security.
• Analyzes F&B department monthly P&L statements (food related areas), executes corrective action plans as necessary.
• Creates customized catering menus for potential clients, participates in sales presentation.
• Establish/maintain par level food inventories of all F&B areas within department guidelines.
• Ensure compliances to food product ordering, receiving and inventory control, (all F&B areas) within company/department procedures.
• Prepare and adjust kitchen manager/supervisor schedules to ensure presence of management/supervisory staff on each shift with objective to meet customer service standards.
• Approve all back of the house restaurant/pizza/banquet outlets department weekly staff schedules upon evaluation of staff to sales standards.
• Maintains current menu item recipes and ensures adherence to same.
• Responds to guest inquiries, complaints in a professional and urgent manner.
• Inspects team member parcels with consistency.
• Prepares/maintains accurate and complete monthly department reports per company-department requirements.
• Conforms to all F&B product item purchasing specifications per company/department policies.
• Maintains accurate outlet analytical information throughout the year to support budget planning.
• Attends and participates in required department manager meetings

SUPERVISORY RESPONSIBILITIES

• Manages 5 assistant managers,
• 3 supervisors who supervise kitchen/bakery and receiving staff.
• Directly supervises 44 non-supervisory team members in the kitchen, bakery and receiving areas.
• Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle or feel. The team member frequently is required to walk, reach with hands, arms, talk or hear and taste or smell. The team member is occasionally required to sit, climb or balance, stoop, kneel crouch or crawl. The team member must frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 100 pounds.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.