Job Description

WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA, as well as Washington DC. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
Culture Vision at Consumer Direct Care Network
At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.
JOB SUMMARY
The Field Coordinator acts as a liaison between consumers, personal care assistants (PCA), and Consumer Direct. Coordinates home visits for intake, reassessments, and semi-annual visits to assure consumer needs are appropriately met.
JOB DUTIES

• Maintain confidentiality regarding all communication/information related to consumers, employees, and all business relations.
• Act as a troubleshooter for inquiry calls or drop-in home visits regarding general program information or for consumer complaints.
• Attend educational meetings, training sessions, and other meetings as needed or required by the program.
• When conducting intake visits, complete necessary documentation, and verify Medicaid eligibility. Discuss options for Legal Representation if necessary.
• Conduct all training with consumer/Legal Representative - review new service plan and train on timesheets. Complete all necessary service documentation
• Review applications for completeness and assist with fingerprinting if necessary.
• Correspond with the office regarding any timesheet issues and correction of errors.
• Perform all outreach/education in assigned territory.
• Develop in-depth knowledge of program requirements.
• Other duties as assigned

QUALIFICATIONS

• High School diploma with 2 years’ experience in the human services field preferred.
• Ability to read and interpret documents
• Ability to write routine reports and correspondence
• Ability to solve practical problems
• Must be people-oriented, pleasant, and gracious in manner
• Must be able to pass a background check

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms, and talk and hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift up to 20 lbs. Specific vision abilities
required by this job include close vision and distance vision.

WHAT'S IN IT FOR YOU

When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:

• A rewarding career helping others
• Fun and engaging work environment built on team unity
• Job satisfaction knowing you make a difference in the work you do and lives we serve
• Professional training to help advance your skills for career development

Based on your position and employment status, you may be eligible for:

• Medical, Dental, and Vision Insurance
• Accrued Vacation with no waiting period
• Two Paid Floating Holidays
• Nine Paid Federal Holidays
• Paid Safe Sick Time with no waiting period
• 401(k) Retirement plan
• Company-Paid Life Insurance
• Supplemental Life, Accident, Critical Illness, and Hospital benefits
• Short and Long-Term Disability
• Paid Parental Leave
• Flexible Spending Account
• Employee Assistance Program
• Pet Insurance

WHO WE ARE

Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship to employees.

Job Type: Part-time

Schedule:

• Choose your own hours

Work Location: One location

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