Field Service Technician II (FT) Job at Ohio Medical, Gurnee, IL 60031

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Job Description

GENERAL SUMMARY:

The Field Service Technician II position provides field and inside support activities which include start-up and in-service training, corrective and preventative maintenance, troubleshooting, repair, and warranty evaluations. The Service Technician is required to provide quality, service, and support of all Ohio Medical source air and vacuum equipment, medical gas pipeline equipment, components, assemblies, and sub-assemblies. Follow the company’s ISO, FDA, and budgetary guidelines with minimizing customer downtime.
KEY RESPONSIBILITIES:
Include but not limited to:
  • Receives On-The-Job Training from FST III to perform start-up and in-service training on complex air and vacuum systems, and medical gas pipeline equipment. Perform field service preventative maintenance, perform component replacement, field service corrective maintenance, and troubleshoot, and repair in-house and field service warranty evaluations on Ohio Medical source air and vacuum equipment, and medical gas pipeline equipment.
  • Follow all appropriate "Standard Operating Procedures" & "Work Instructions."
  • Assist in investigations/evaluations and provide recommendations as needed in support of company quality policies and procedures.
  • Provides support for inside after-market sales activities.
  • Work on 75% pipeline products and various Systems along with other manufactured systems.

REQUIREMENTS FOR THIS POSITION:
I. Professional Experience:
  • 3-5 years of electrical/mechanical experience required.
  • Customer / Field Service experience preferred.
  • Mechanical, basic electrical troubleshooting, and repair aptitude of PLC controls.
  • Pneumatic experience preferred.
  • Positive customer relations skills.
  • Read and understand mechanical drawings, electrical schematics, and product manuals.
  • Able to perform work assignments with little to no supervision.
  • Must possess and maintain a valid driver’s license and acceptable driving record.
II. Education:
  • High School Diploma or equivalent required.
  • Associate's Degree / Technical Certificate preferred.
  • Work to obtain ASSE Med Gas 6040 Certification.
  • Ohio Medical to sponsor.
III. Language:
  • English.
IV. Travel (estimated % of the time):
  • Domestic approximately 40%.
  • Limited overnight travel up to several days for field assignments.
  • Occasionally short notice is given.
This job description in no way states or implies that these are the only duties to be performed by this employee. The incumbent is expected to perform other duties necessary for the effective operation of the department or unit. This job description may be changed at any time.

Ohio Medical is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.


About Ohio Medical:

Ohio Medical is a global leader in medical air and vacuum pumping systems and medical suction and oxygen therapy devices. Our trusted brands include Ohio Medical and Amvex medical suction regulators, Ohio Medical and Amvex air and oxygen flow meters, medical air and vacuum pumping systems, and portable suction equipment. Ohio Medical meets applicable regulatory requirements in the countries where we make and sell our products. Ohio Medical operates in a registered FDA-regulated medical device manufacturing facility and complies with ISO 13485 and ISO 9001 standards. All Ohio Medical media products are produced to comply with NFPA 99 standards. With a dedicated team of industry experts, Ohio Medical takes great pride in providing our customers with high-quality, innovative solutions to meet the challenges of today’s marketplace. The history of the “Ohio” name dates back more than 100 years ago to the Ohio Chemical and Manufacturing Company founded in Cleveland, Ohio. In 1910 the company began manufacturing one of the first anesthesia gas machines, The Ohio Monovalve, which was used extensively during World War I. Squire-Cogswell, founded in Chicago, Illinois in 1916, was a vital contract manufacturer for Ohio Chemical. They developed and manufactured medical gas, suction, and oxygen therapy equipment, including hospital vacuum regulators, custom vacuum pumping systems, and medical air compressor systems for healthcare applications. Squire-Cogswell achievements include inventing and patenting the “Diamond 1” (also known as the “Ohio Diamond”) medical gas adapter in 1951, inventing the first wall-mounted intermittent suction device used for patient drainage in 1964, and introducing the first portable suction pump in 1975. In 2005, Ohio Medical LLC was formed. The foundation of the newly formed company included the acquisitions of the Ohmeda® suction and oxygen therapy business from GE Healthcare, and the Squire-Cogswell/Aeros company which manufactured portable suction equipment, medical and industrial pumping systems, and medical gas pipeline products. In 2007, Ohio Medical LLC acquired Amvex. This greatly expanded the portfolio of suction and oxygen therapy products by including a global market leadership position for medical gas hoses, patented technologies for digital gauge suction regulators, and dual-port wall-mounted integrated air and oxygen flow meters. The next technological breakthrough came with the introduction of the Ohio Medical Push-To-Set™ (PTS) suction regulator. The PTS Regulator is the first suction regulator to address a potential national healthcare concern regarding inadvertent “over-suctioning” by incorporating the patented technology of an automated occlude-to-set feature, critical in setting appropriate vacuum pressure levels. In 2010, Ohio Medical acquired MiniOx®, a long-standing leader in oxygen monitoring and analyzing products. MiniOx has a long history of serving the medical community and its rich history continues at Ohio Medical. In 2016, Tenex Capital Management completed the acquisition of Ohio Medical. We are proud of the “Ohio” name and the significant impact our products have had on the medical industry and the patients we serve. Our brands stand proudly for patient safety, innovation, and quality products and have done so for more than 100 years!

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