Freight Broker (Carrier Sales-WKND) REMOTE-NC Job at Elite Transit Solutions, Charlotte, NC 28203

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Job Description

!! PLEASE NOTE - SHIFT: Saturday-Tuesday, 8:00AM - 7:00PM (EST) !!


THIS ROLE REQUIRES 6 WEEKS OF IN-OFFICE TRAINING (Monday to Friday, 8AM to 5PM) PRIOR TO THE START OF THE REMOTE SCHEDULE.

The training will be head in our local AZ office (200 W Tremont Ave Suite 200 Charlotte, NC 28203).

When training is completed, there will be hybrid availability during normal business days at management discretion.


Hate cubicles?

Good. So do we.


Want the control to increase your take home pay?

Great. Ball's in your court. The commissions you rack-up pay out monthly.


Not interested in sitting and waiting for your chance to push, persuade and negotiate?

You've come to the right place and found the right role for you.


Ready to be a force to be reckoned with in the world of logistics?

We'll give you the perfect platform to make that happen.


Prefer to put in
average effort in a slow-paced environment?

Elite is probably not for you!


As our owner Mike Johnson says:
"F*CK AVERAGE, be LEGENDARY"


As a 3rd-Party Logistics company, we are in the business of matching our shipping partners with highly vetted carriers to push the supply chain forward and provide the exceptional level of customer service that we are known for. And in an industry as expansive as Logistics and a reputation that precedes us, the sky isn't a high enough limit for us.


Who we are:

Established in 2013 with 1 laptop on a kitchen table, our CEO and founder Mike Johnson saw what excellence in 3PL could look like and decided to make it a reality. Thus, Elite Transit Solutions came to be. Starting with our flagship office in Pittsburgh, PA, we have since had relentless growth which has led to the establishment of offices in Charlotte, NC, Chicago, IL, and most recently sunny Scottsdale, AZ.


We are unapologetically and distinctly Elite and it shows in all of our offices. So ask yourself:


  • Do you want the comfort and freedom to wear jeans and play pool or ping pong during your work days?
  • Do you want to sit side by side with your team mates and leader working on brokering and troubleshooting as a team?
  • Do you want to celebrate wins, big or small, with an office full of likeminded people who share your goals?
  • Do you see leadership in your future and want a team that will help add fuel to that fire?


Yes? Then ELITE is where you belong.


Join our team and find out what it means to be Distinctly Elite.


(Did we mention the kegerator with 4 craft beers on tap in office?)


ABOUT THE JOB:

The primary function of a Freight Broker (Carrier Sales Rep) at ELITE is to broker and manage our clients’ freight, using our innovative, technology-driven processes. As a CSR, you will be responsible for negotiating the most competitive rates for our client’s shipping needs, while also maintaining responsibility for successful delivery of each client’s freight. You will build carrier relationships within your assigned territory and grow mutually beneficial relationships with partner carriers with the goal of securing consistent capacity at more competitive rates and at the highest possible service levels. The work of a CSR is critical to reinforcing the brand promise of ELITE — to provide every client with industry-leading on-time delivery (OTD) rates and exceptional customer service at competitive prices.


ROLES AND RESPONSIBILITIES:

  • Communicate load availability to drivers within our carrier network to help overall load coverage.
  • Negotiate rates and secure carriers/drivers for loads.
  • Oversee assigned freight, from time of dispatch through pickup of the shipment while providing real-time information to all stakeholders.
  • Build and grow carrier relationships within your assigned territory through daily communication to learn their needs as well as communicate ELITE’s daily load availability.
  • Manage phone calls/emails as assigned per day, communicating details effectively with internal and external customers and management.
  • Be responsible to achieve assigned KPI’s based on the daily/weekly/monthly/quarterly targets.
  • Resolve problems for carriers using critical thinking and problem-solving skills.
  • Participate in and contribute professionally to weekly team meetings.
  • Uphold ELITE’s technology initiatives.

PERKS and BENEFITS

  • Benefits (medical, dental and vision) start the first of the month following your start date!
  • Student Loan Reimbursement (up to $1200/year)
  • 9 Paid Holidays
  • Mental Health Floating Holiday
  • Diversity Floating Holiday-take time for unique celebrations!
  • 401(k) with match
  • Parental Leave
  • Door DashPass for Work
  • Working Advantage Discount Program
  • Dell Discount Program
  • Employee Referral Program

SKILLS AND REQUIREMENTS:

  • Desire to work in a fast-paced, high energy office environment.
  • Strong multi-tasking skills.
  • Ability to field a high call volume while also working on the computer.
  • Strong negotiating and conflict resolution skills.
  • 2 or 4-year degree from an accredited university is preferred.
  • Physical Requirements:
    • Must be able to lift up to 15 pounds at times.
    • Prolonged periods of sitting at a desk and working on a computer.



We are an Equal Opportunity Employer


Elite Transit Solutions, and its subsidiaries, are proud to be equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex (including pregnancy), age, marital status, sexual orientation, veteran status, gender identity or expressions, or other characteristics protected by law. Elite Transit Solutions also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship.

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