Job Description

Embassy Suites by Hilton Columbus Airport is a full-service, all-suite hotel located 2.9 miles from the Columbus John Glenn International Airport and 6 miles from the heart of Downtown Columbus. We are looking for a positive and energetic guest service professional in search of a Supervisor position within our Front Office team.

What we offer:

• Competitive rate of Pay
• Flexible Schedule
• Hotel Discounts
• Fun and Friendly Environment!

Responsibilities:

The Front Office Supervisor is responsible for ensuring that Hilton's high standards of service are ingrained in everything our team members do. From reviewing guest reservations and anticipating guest needs to assisting a guest to resolve an issue to a mutually satisfactory conclusion, the Front Office Supervisor leads by shining example.

The Front Office Supervisor should remain knowledgeable on hotel policies and be able to accurately and concisely communicate policy to team members and guests.

Qualifications:

• 1 year of Hilton OnQ experience required
• Cash handling experience required
• Driver's License required
• Motor Vehicle Record must be clear of any moving violations
• High school diploma or equivalent
• Must have a basic working knowledge of a computer including Microsoft Word and Excel
• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
• Must display strong organization and time management skills
• Must be able to walk and climb/descend stairs approximately 20% of the time
• Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
• Must be able to regularly lift and carry up to 20 pounds without assistance
• Must maintain a high standard of personal hygiene and appearance

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hilton OnQ: 1 year (Preferred)

Work Location: In person

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