About N Street Village

N Street Village is a community of empowerment and recovery for homeless and low-income women in Washington, DC. With comprehensive services addressing both emergency and long-term needs, N Street Village helps women achieve stability and make meaningful gains in their housing, income, employment, mental health, physical health, and addiction recovery. N Street Village also provides affordable rental housing for low and moderate-income individuals and families. Please visit our website for more information at www.nstreetvillage.org

Quality Expectations

Practices reflect N Street Village?s vision, mission and values. Interactions are timely, responsive, and courteous. Actively engages in problem solving. Seeks resolution of conflicts shows respect and sensitivity for each person?s individuality and preferences and the cultural/ethnic diversity of the people we serve. Promotes and/or protects each person?s rights, privacy, and confidentiality. Works collaboratively with others to accomplish goals/tasks.

Provides support to staff and the people receiving services and in accomplishing personal goals. Demonstrates a commitment to high goals. Pursues activities to enhance personal and professional growth for self and others, demonstrating a commitment to learning and improvement. Meets productivity standards. Is organized, efficient and effective. Is responsive, flexible, and dependable. Offers and accepts constructive feedback; encourages and supports others.

Position Summary

The front desk receptionist performs reception responsibilities and provides administrative support. The receptionist requires the use of independent judgement in problem solving, knowing and understanding internal organizational policies and procedures, and the general workflow in carrying out a variety of difficult to complex office supportive duties.

Specific Job Duties/Responsibilities

• Enhance the client environment by creating a hospitable and customer oriented organization.
• Respond to requests for information from clients, providers, vendors, and other members of the community.
• Prepare information packets for visitors and tours.
• Provide office administrative and clerical support that includes telephone coverage, checking voicemail messages, scheduling of administrative meeting rooms, and managing multiple meeting room calendars.
• Orders office supplies for all N Street Village locations.
• Maintain reception area and restock supply rooms, conference rooms, admin suite kitchen.
• Adheres to N Street Village COVID-19 protocols and screening platforms visitors.
• Assist as needed on special projects.
• Receive and distribute mail.