Job Description

Paws of Pleasanton Animal Hospital is a state-of-the-art 4000 sq ft veterinary hospital located in Pleasanton, CA. We opened in June of 2020 and business is booming which is why we are looking for additional staff! We are a family oriented, privately owned hospital that focuses on a team based supportive work environment. We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks in a fast paced environment. Must be able to multitask and have superior customer service skills with excellent communication!

As a receptionist, you will be the first point of contact for our clients. Duties include but are not limited to, welcoming clients and their pets, coordinating front-desk activities, correspondence and redirecting phone calls, scheduling appointments, and checking out clients at the end of their visit. We want a very people oriented person who has exceptional interpersonal communication skills while also loving pets. We do need an individual able to deal with emergencies and able to triage pets in a timely and effective manner. Multitasking and stress management skills are essential for a candidate. This role may require working in shifts, so flexibility is a plus. Ultimately, a receptionist duties and responsibilities are to ensure the front desk welcomes our clients promptly in a positive fashion while executing all administrative task to the highest quality standards.

Responsibilities:

Greet and welcome clients as soon as the arrive at the office.

Answer, screen, and forward phone calls.

Handling mail and shipments to and from the office.

Triaging and scheduling appointments accurately and efficiently.

Order front office supplies and keep inventory of stock.

Update calendars and helping with employee scheduling.

Keep updated records of office expenses and costs.

Perform clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

Must be comfortable filling and handling medications with immediate ability to obtain FBI fingerprinting for handling controlled substances in accordance with California law.

Skills:

Proven work experience as a receptionist, front office representative, or similar role.

Proficiency in Microsoft Office Suite.

Ability to learn new veterinary software and internet based faxes/phone systems.

Professional attitude and appearance.

Solid written and verbal communication skills.

Ability to be resourceful and proactive when issues arise.

Excellent organizational skills.

Multitasking and time-management skills, with ability to prioritize tasks.

Customer driven work ethics.

High School Degree or above.

Job Type: Part-Time to Full-Time, $15-22/hr

Health insurance, dental insurance, vision insurance, paid time off and flexible schedule offered.

Must be up-to-date on COVID vaccinations to obtain and maintain employment.

Must have or be able to obtain a Veterinary Assistant Controlled Substance Permit (VACSP) with FBI fingerprinting to work at PAWS.

Job Types: Full-time, Part-time

Pay: $18.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Day shift

COVID-19 considerations:
Updated hospital policies require all new hires be COVID vaccinated with proof of vaccination required at time of hire.

Shift availability:

• Day Shift (Required)

Work Location: In person

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