Job Description

Supervisor: Executive Director

General Duties: Intake and entry coordination/administrative support

Specific Duties: Serve as the first point of contact for phone calls, scheduling intakes, sending and reviewing documents with clients prior to intake, entering data into a client management system and coordinating referrals between programs and with community partners.

• Schedule intake and assist in completion of initial paperwork with clients.
• Ensure client data is updated and accurate in Client Management System.
• Ensure referrals are routed to the appropriate program internally and with community partners.
• Work closely with the agency to ensure HIPAA compliance.
• Be knowledgeable of community services available to families and assist families in accessing such services.
• Maintain accurate and timely records, submitting reports to supervisor within required timelines.
• Meet weekly with supervisor.
• Maintain schedule in an efficient manner and communicate daily with supervisor to ensure personal safety.
• Communicate with program supervisors to ensure a seamless transition from intake to service entry.
• Uphold policies, state, and federal regulations regarding the confidentiality of client information.
• Attend training as required.
• Other duties as assigned.

Knowledge and Skills:

Commitment to confidentiality.

Ability to meet people where they are without judgement.

Understanding of cultural diversity.

Scheduling experience recommended.

Data Entry experience.

Strong working knowledge of Microsoft Office including Outlook.

Requirements:

Clear Criminal History.

Valid Driver’s License.

Current First Aid/CPR certified.

Connections, A Center for Healthy Families is an equal opportunity employer.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, political affiliation, veteran status, or any other status protected under federal, state, or local law.

Connections, A Center for Healthy Families uses E-Verify for employment.

Connections, A Center for Healthy Families closely follows all recommendations of the Washington state department of health.

Job Types: Full-time, Part-time

Pay: $22.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Montesano, WA 98563: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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