Intake/Scheduling Assistant Job at Careone Home Health And Hospice Inc, Salida, CA 95368

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Job Description

TITLE OF POSITION: INTAKE ASSISTANT

TITLE OF SUPERVISOR: Director of Patient Care Services or Clinical Director

RISK OF EXPOSURE TO BLOODBORNE PATHOGENS - None

DUTIES OF POSITION


Assists in the coordination of patient care under the direction of the Coordinator and DPCS.



POSITION RESPONSIBILITIES


1. Assists with answering of phones. Receives intake information for patients and enters the appropriate information in the computer.


2. Completes intake forms and route them appropriately for admission approval.


3. Assists in the scheduling of appropriately skilled person to fill the case, inputs scheduling information on the


computer and continues to assist in the coordination of the scheduling.


4. May assist with schedules replacement workers as needed and input scheduling information in the Electronic Medical Record.


5. Assists in communication with patients /families.


6. Takes telephone referral information if no nursing staff is available and pass referrals as soon as possible.


7. Handles matters related to staff and the patient they serve, with the exception of issues that require professional/clinical judgment.


8. Regularly communicates with referral sources and contract agencies to maintain smooth relations and obtain

needed information.


9. Documents and reports changes in patient status.


10. Verifies information including Physician at Start of Care.


11. Scans and uploads referral documents.


12. Performs other duties as directed.


JOB
CONDITIONS


I. Position is stressful in terms of meeting deadlines.


2. Primarily a desk position involving sitting , standing, stooping & walking, and a large amount of phone conversation.


3. It requires minimal lifting of office records and printouts.


4. The ability to read 12 point and larger type is required .


5. Be able to hear on the phone with no more than an amplifier and able to communicate verbally and in writing.



EQUIPMENT OPERATION


The iob requires the abilitv to utilize a PC , calculator , multi- line telephone, and other related office equipment.


COMPANY
INFORMATION


Has access to all client medical and financial records, which may be discussed with all management



QUALIFICATIONS


1. High school graduate or equivalent


2. Experience in a Home Health Care setting preferred


3. Must be computer literate and able maintain simple records in English

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