TITLE OF POSITION: INTAKE ASSISTANT
TITLE OF SUPERVISOR: Director of Patient Care Services or Clinical Director
RISK OF EXPOSURE TO BLOODBORNE PATHOGENS - None
DUTIES OF POSITION
Assists in the coordination of patient care under the direction of the Coordinator and DPCS.
POSITION RESPONSIBILITIES
1. Assists with answering of phones. Receives intake information for patients and enters the appropriate information in the computer.
2. Completes intake forms and route them appropriately for admission approval.
3. Assists in the scheduling of appropriately skilled person to fill the case, inputs scheduling information on the
computer and continues to assist in the coordination of the scheduling.
4. May assist with schedules replacement workers as needed and input scheduling information in the Electronic Medical Record.
5. Assists in communication with patients /families.
6. Takes telephone referral information if no nursing staff is available and pass referrals as soon as possible.
7. Handles matters related to staff and the patient they serve, with the exception of issues that require professional/clinical judgment.
8. Regularly communicates with referral sources and contract agencies to maintain smooth relations and obtain
needed information.
9. Documents and reports changes in patient status.
10. Verifies information including Physician at Start of Care.
11. Scans and uploads referral documents.
12. Performs other duties as directed.
JOB CONDITIONS
I. Position is stressful in terms of meeting deadlines.
2. Primarily a desk position involving sitting , standing, stooping & walking, and a large amount of phone conversation.
3. It requires minimal lifting of office records and printouts.
4. The ability to read 12 point and larger type is required .
5. Be able to hear on the phone with no more than an amplifier and able to communicate verbally and in writing.
EQUIPMENT OPERATION
The iob requires the abilitv to utilize a PC , calculator , multi- line telephone, and other related office equipment.
COMPANY INFORMATION
Has access to all client medical and financial records, which may be discussed with all management
QUALIFICATIONS
1. High school graduate or equivalent
2. Experience in a Home Health Care setting preferred
3. Must be computer literate and able maintain simple records in English
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