Description

Do you want to make a difference and be part of an award-winning agency, dedicated to enhancing the quality of life in Idaho through transportation?

At the Idaho Transportation Department, every employee is critical to the mission and we strive to foster an innovative, collaborative workplace where employees can grow and do their best work.

Idaho Transportation Department is currently hiring for two temporary IT operations and support technicians to assist our Enterprise Technology Services Division located at our Chinden office in Boise.

Example of Duties

• Provides standard and non-standard technical support to end-users in response to specific requests
• Utilizes established operating procedures to review and resolve end-user technology issues
• Troubleshoots and resolves standard and non-standard hardware and software problems
• Provides training on hardware and software for end-users; performs and supports testing and documentation activities
• Documents operational problems
• Reads and understands technical material
• Communicates with vendors, users, and other IT staff

Minimum Qualifications

Some knowledge of;

• Computer trends, software, capabilities, and terminology;
• Computer hardware and software installation, and troubleshooting.

Experience:

• Identifying and resolving computer and system problems including compatibility conflicts, application operations, and hardware malfunctions;
• Supporting users in the use of application software;
• Communicating and coordinating with vendors, users, and other IT staff.

Supplemental Information

To learn more about the department, please visit the ITD website. Make a difference in your community and in the lives of the citizens of Idaho!

The Idaho Transportation Department may conduct verification of the information provided in your application, including validation of driver's license status, education, employment, and criminal history. Omission and/or falsification of information provided in your application will result in your removal from consideration for employment, appointment, or promotion.

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

Your Safety. Your Mobility. Your Economic Opportunity.