Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks seventh in Forbes “World’s Best Employers”.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join Costco Digital - part of the Costco Wholesale IT family. Costco Digital is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation digital retail environment where you will be surrounded by dedicated and highly professional employees. We are embarking on a large digital transformation and need team members like you to help us grow to the next level.

Our Digital team is transforming how we deliver solutions and interact with our members across our Mobile, Commerce and Order Management platforms. We have a culture of improvement & learning with a start up mentality and a customer centric approach for our Costco members and our employees. We are looking for talented individuals to join our team and pursue bold ideas and explore growth opportunities.

The eCommerce Product Owner will partner with other Product Owners, business partners and other stakeholders to translate eCommerce product strategy and vision into a detailed, prioritized backlog of epics, features and user stories. The Product Owner will collaborate with an agile delivery team to implement, measure, and learn from the improvements they have made.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

Defines and communicates the minimum viable product (MVP) for a given application/product and the supporting release plans.

Collaborates with Product Managers and technology stakeholders (e.g., Systems Architects) to define new and or enhanced product requirements and functionality.

Collaborates with Product Managers to support the prioritization of feature enablers defined by architects within the product roadmap.

Collaborates with Scrum Masters to ensure the work managed by teams achieves the highest value relative to the needs and priorities of the business.

Participates in PI planning and builds and maintains the eCommerce team product backlog.

Defines sprint and program increment (PI) goals and objectives with the team.

Ensures that all stakeholders communicate effectively with one another and serves as a connection between the business, development, and other stakeholders.

Defines business and IT goals for program increments.

Identifies, refines, and decomposes business requirements in the form of epics, features, and user stories with a clear acceptance criteria roadmap.

Reviews the eCommerce team backlog for each sprint, including coordinating dependencies with other team product owners.

Drives business strategy by forming a backlog of features and user stories for use by the delivery team.

Manages product backlog and articulates requirements for each user story with detailed acceptance criteria. Supports the eCommerce Operations team in delivering value.

Ensures incremental delivery constantly by looking for ways to meet business goals and learn from members and end users through frequent, measurable enhancements.

Works collaboratively and uses best practices with the delivery team to support backlog refinement, sprint planning, and long term release planning. Monitors and improves product health.

Takes accountability and is responsible for user story release/acceptance criteria and performance in production.

Owns responsibility for defining/refining user stories/tasks and providing real-time support to the eCommerce operations team.

Ensures completed stories meet acceptance criteria by reviewing test plans, the output of automated testing, or, where necessary, contributing to manual testing efforts. Prioritizes and collaborates in the resolution of issues and defects.

Seeks and improves processes across the delivery and product team by using retrospectives to inspect and adapt.

Communicates effectively with team members, stakeholders, and all levels of management.

Works with stakeholders to identify solutions that support their business requirements.

Maintains the Product Backlog and prioritization.

Maintains all the dashboards and reports the progress to leadership.

Works across teams to define and implement improvement tasks to increase overall quality and velocity.

Leads all Agile Ceremonies including, Daily Standups, Sprint Refinement, Retrospectives, and team collaboration events.

Identifies dependencies and collaborates with stakeholders to get the commitment on dependencies.

REQUIRED

5+ years’ IT Product Owner experience.

Knowledge of cloud and platform operations.

Able to communicate effectively at all organizational levels, both written and verbal.

Proven experience with creating documentation for communication with a wide array of technical and non-technical audiences, including the leadership team.

Strong analytical, research, and problem-solving skills.

Performs tasks with a high degree of accuracy and timeliness.

Extremely responsive and able to work under pressure.

Proven record of taking the initiative, being self-motivated, and being a team player.

Ability to work both independently and within a close team environment.

Ability to understand business requirements.

Recommended

Scrum product owner certification.

Knowledge of cloud technologies and platform operations with the Azure console and portal.

Required Documents

• Cover Letter

• Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 2 - $105,000 - $130,000

Level 3 - $125,000 - $160,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas .