Job Description

Working at the Grand Geneva Resort & Spa means you're not just a number - you're a member of our family. You'll receive all the benefits of working at a AAA Four Diamond resort in a small community, combined with the benefits of a larger hotel management company based in Wisconsin. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.
Referral Bonus: Refer a friend, receive $100 at 30 days and $100 at 90 days of employment

We are looking for an enthusiastic Bartender to provide an excellent guest drinking experience. You will create classic and innovative drinks exceeding our guests’ expectations. Prior bartending experience and a bartender’s license is required.

Our Team is looking for People Pleasing individuals who want to do the following:

• Turn our guest’s ordinary day into an extraordinary day ✨
• Love where they work ✨
• Be appreciated for what they bring to a team ✨
• Learn and grow with a company who truly values its people ✨

Grand Perks:

• Hotel room discounts as low as $49 per night
• Free meals every shift made by our talented culinary team
• Paid time off
• Golf, Ski, Restaurant & Spa discounts
• Flexible scheduling
• WELL Spa Gym membership for $16 per paycheck
• Advancement opportunities across the property and US
• Friendly work atmosphere- Negativity & drama are not welcome here
• Holiday, jury duty, & bereavement pay
• Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
• Recognition programs (aka get paid to celebrate)

The Responsibilities:

• Fully understands the drink menu and wine list. From the standpoint of ingredients and preparation of the cocktails and dishes, to the delivery and service expected to accompany the cocktail or dish.
• Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, wine service, horseradish/cheese grating, dessert presentation).
• Responsible for the complete service at the bar and lounge.
• Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the dining room.
• Meticulously cleans and resets the bar and lounge during and after meal.
• Has the ability to use the POS efficiently and manage bar inventory.
• Must be proficient in multi-tasking and managing designated stations.
• Must comply with opening and closing as well as running side work necessities.
• Direct and consistent communication with the culinary and management team.
• Processes guest’s checks and submits closing paperwork in a timely manner.
• Listens to and resolves customer complaints regarding service, product and personnel.
• Must effectively delegate service responsibilities to the assisting staff. Eg. Bussers
• Perform other duties as assigned.

The Qualifications:

• Must be at least 18 years old to serve or pour alcohol.
• High school or equivalent
• One year or more of bar service in a fine dining outlet.
• Able to read, write and speak verbally in English.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
• Ability to work a flexible schedule including days, nights, weekends and holidays.

Reporting Relationship: F&B Manager and Assistant F&B Manager
Exemption Status: Non-Exempt.

WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Job Type: Full-time

Pay: From $7.25 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Referral program

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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