Why Mayo Clinic
Mayo Clinic has been ranked the #1 hospital in the nation by U.S. News & World Report, as well as #1 in more specialties than any other care provider. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
The Care Management Assistant (CMA) serves as a member of the Care Management team in providing coordination of Care Management services and functions that assists our patients. Interacts with patients, family members and visitors. Provides administrative support to the Care Management Care Management RNs and SWs through administrative assistance tasks that impact care coordination and transition planning efforts. Works cooperatively with internal multidisciplinary teams, providers, allied health staff, as well as patients, caregivers, and visitors. Works cooperatively and effectively with external community providers/agencies and insurance companies. The CMA position requires the individual to take initiative, be proficient, and have strong decision making skills, organizational skills, communication skills and a commitment to quality and excellence in service.
Qualifications
- High school graduate or equivalent.
- Minimum of one year experience in an administrative setting or business setting that requires supporting colleagues and working with data.
- Proficient computer skills; including operation of various software, spreadsheets, statistical software, presentation and word processing software, and office equipment required.
- Able to communicate effectively both verbally and in writing.
- Previous experience in healthcare preferred.
- Previous insurance and prior authorization experience preferred. 2 years’ experience in an administrative setting or business setting that requires supporting colleagues and working with data preferred.
- Working knowledge of medical terminology preferred.
Exemption Status
Nonexempt
Compensation Detail
$20.64 - $29.12 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
80 hrs., in 2 weeks; Monday - Friday 8:00 am to 5:00 pm. Except, there is an every third weekend rotation, every third weekend includes (Saturday & Sunday), no guarantee of consecutive take back days off during this week.
Weekend Schedule
Every third weekend, includes: (Saturday & Sunday), no guarantee of consecutive take back days off.
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Danelle White
Department Title
Department of Nursing