ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• Assist providers during clinic/procedures as needed.
• Room patients and prepare for providers; complete system documentation as it appears to meaningful use.
• Obtain and record vitals in EMR system and assist with charting and EMR documentation. Collect and input all current information for appointments such as family history, social history, and past medical history.
• Assist with splinting/casting, cast removal, suture removal, DME application, surgical and non-surgical wounds or post-operative care.
• Assist with all sterile procedures performed in the clinic including injections.
• Prepare and process paperwork that needs information or signature.
• Authorize patient prescriptions.
• Oversee the physician’s clinic schedule for overbooks and other scheduling errors.
• Complete all disability, FMLA and work comp forms as well as other necessary forms.
• Responsible for chart prepping such as obtaining x-rays, MRI reports, lab orders, etc. and review last office visit notes.
• Responsible for scanning of clinical documents into patient’s chart.
• Keep the physician’s exam rooms appropriately stocked of medical supplies and inform DME Specialist when main supplies are low.
• Handling triage calls and being able to determine ones of urgent matter.
• Assist with buckets/tasks as needed.
• Demonstrates compassion, courteous and helpful manner towards patients and their family.
• Performs related work as required and other projects and duties as assigned.
• Maintain strictest confidentiality in accordance with HIPAA compliance.

QUALIFICATIONS

Education: High school diploma or equivalent

Certification/Licensure: Certified Medical Assistant or at least 2 years of experience in clinical setting

SKILLS:

• Medical Terminology
• Knowledge of anatomy and physiology as it relates to orthopedics and pain management
• Basic typing and keyboarding skills
• Strong organizational and interpersonal skills
• Excellent customer service skills
• Familiarity with computers and other office equipment
• Ability to maintain confidentiality of sensitive information
• Ability to prioritize responsibilities and multitask
• Must be able to act calmly and effectively in busy or stressful situations
• Knowledge of insurance plans and procedures
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
• Must be able to establish and maintain effective working relationships with managers and peers

PHYSICAL REQUIREMENTS:

• Requires occasional lifting up to 25 pounds unassisted. Requires frequent bending, reaching and repetitive hand movements, standing, walking, squatting and sitting.