Job Description

POSITION SUMMARY
The Mortgage Servicing Specialist is responsible for providing the daily mortgage/bookkeeping services developed by Xtend SRS for CU*BASE Credit Unions. This position will also encompass future services developed by Xtend that pertain to general ledger balancing.

ESSENTIAL JOB FUNCTIONS

• Provide day-to-day mortgage/bookkeeping services for credit unions based off of the daily run sheets and policy and procedures.
• Provide end of month services for the credit unions such as creating the EOM balancing book and closing the general ledger for the month.
• Perform extra balancing projects for credit unions approved by Manager.
• Take responsibility for increasing job knowledge, familiarity with credit union operations, and problem-solving skills.
• Maintain a positive contribution as a member of the Xtend SRS team and complete all tasks assigned by management to meet team objectives.
• Other duties as assigned.

JOB QUALIFICATIONS

• High School graduate or equivalent is required.
• Two-year degree in a business –related field or equivalent work experience is required.
• Excellent attention to detail and accuracy.
• Must be able to work during off-hours to get daily procedures completed.
• Ability to use discretion when dealing with sensitive or confidential data.

WORK ENVIRONMENT & PHYSICAL ACTIVITIES
Xtend operates in a professional office building setting. Some job assignments at Xtend are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. Xtend is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.

About CU* Answers:

CU*Answers is a nationally recognized Credit Union Service Organization (CUSO) located in Grand Rapids, Michigan, dedicated to providing high-level service to our clients and business partners. Our technical teams use RPGLE, Python, PHP, JavaScript, C#, SQL, HTML, CSS and more to design our wide array of software solutions and web products, supported by a dynamic team of industry professionals. Our Managed Services teams assist clients in maximizing the value of their core processing investment by consulting and driving projects forward.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Are you related to or do you have any personal connection with a current employee of Xtend?
• Have you ever pled guilty, or no contest to, or been convicted of, a misdemeanor or felony?

Education:

• High school or equivalent (Preferred)

Experience:

• Mortgage servicing: 1 year (Preferred)

Work Location: In person

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