Job Description

Office Assistant/Reception

Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family owned and operated manufacturing company that has been in business since 1945. We are seeking a driver to operate a company van and box truck to deliver and pick up merchandise in a timely manner.* Architectural Grille has strict Covid protocols in place. Additional information will be provided.*There will be limited interaction with the public at this time.

Duties/Responsibilities:

Phone / In-person / Email

• Answer the main phone - Greet clientele via phone in a professional manner and assist accordingly. Voicemail to be checked throughout the day to ensure all clientele have been assisted.
• Assist Clientele in picking up products including processing payments. Responsible to maintain pickup log including sending reminders via salesforce to clientele every Monday.
• Assist vendors including providing guest cards where applicable. Responsible to maintain guest card logs and ensure all have been returned daily.
• Manage main email box. Process all emails including entering new estimates and sample requests into salesforce. (Training will be provided)

Salesforce (training will be provided)

• Set up new client accounts in salesforce.
• Review existing accounts and update contacts as needed on a weekly basis.
• Assist in merging duplicate accounts in salesforce.
• Review any rejected salesforce entries and process accordingly.
• Enter Shop drawing requests as needed to salesforce.
• Maintain a list of active orders missing deposits. Send deposit requests and invoices via salesforce on a weekly basis. Assist accounting with processing deposits and payments as needed.

General

• Scan factory travelers on a daily basis.
• Responsible to maintain inventory of office, kitchen, and upstairs cleaning supplies. Work with the Director of Operations and Purchasing to replenish as needed.
• Assist in the preparation of marketing packages as needed.
• Assist with Labeling and fulfilling of product samples as needed.
• Monitor printers to ensure toner is replenished.
• Assist in ordering group lunches for staff meeting as needed.
• File as needed
• Administrative duties as requested.

Growth opportunity includes below if desired/ applicable

• Opportunity to assist with processing drop ship orders
• Processing Web and Stock orders
• Following up with clientele re-estimates

Qualifications/Requirements:

• Salesforce user experience is preferred but not required. Salesforce training will be provided.
• Extensive experience with Microsoft Outlook, Internet required
• Experience with Microsoft Excel and Word required. Advanced not required.
• Time Management skills
• Customer Service skills
• Computer skills / Microsoft Outlook
• Neat and organized
• Ability to work in a team atmosphere
• Ability to communicate in a clear and concise manner to achieve the intended objective
• Ability to adapt to change

Americans with Disabilities Specifications: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Scale: TBD

Bonus Bucket: (depends on hourly pay)

Introductory Period: 90 Days

After Thirty Days:

• Health Care and Paid Holidays

Paid Time Off (PTO): 10 Days

After One Year:

• Ability to contribute to the company 401(k) plan
• Safe Harbor Plan 3% of your salary
• Profit-sharing Plan

Other Opportunities:

• Year-end performance bonus (if warranted)
• Annual increase (if warranted)
• Transit Check
• Voluntary Benefits from Extensis (Dental Plan, Vision Plan, Short Term Disability, Beyond Perks, Term Life Insurance, Flexible Spending, Long Term Disability, Credit Union, Group Home/ Auto Insurance, Critical Illness Insurance, Pet Benefit Plan, Section 529 College Savings, Pre-paid Legal Services, and Aflac)

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Yes

We provide proper protection, have safety partitions up, practice social distancing and have limited the public from entering our facility.

Experience:

• Microsoft Outlook: 3 years (Required)
• Salesforce: 1 year (Preferred)

Work Location: One location

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