The Amazon supply chain team is looking for an Operations Engineer to support the Amazon Extra Large (XL) FC Capacity Planning team. This individual will be responsible for designing, managing and executing the next generation of XL fulfillment center processes, equipment, and operations. This is a unique opportunity to own new innovation projects that will advance our heavy/bulky business. We are looking for a passionate hands-on leader with experience in industrial and systems engineering in manufacturing, production or distribution environments who can effectively innovate on behalf of the customer in a fast-paced environment.

Up to 10% travel required.

Key job responsibilities

• Drive standardization, documentation of core design and process elements for scalable network growth across the worldwide AMXL business using strong process management and Lean principles
• Drive implementation and adoption of new design innovations across multiple regions
• Identify innovations and perform experiments to create processes that increase customer value; determine root causes of "defects" in performance through deep dive data analysis and decomposition and process observation
• Own and deliver on post-launch reviews and customer feedback, and incorporate feedback into future project plans
• Collaborate with counterparts in other functional areas as required (S&OP, Operations Integration, Transportation, Sort Centers, Delivery Stations, Site Launch, Procurement, etc.) in support of network initiatives
• Define the project objectives, analyze data and drive improvements that are quantified with metrics
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
• Solve problems and proactively identify and mitigate risks (before they become roadblocks)
• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

• Masters Degree in Engineering

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,300/year in our lowest geographic market up to $126,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.