The Private Diagnostic Clinic (PDC) of Duke Health is the world-class, multi-specialty physician practice comprised of 140 clinics located throughout North Carolina. The PDC recruits the top physicians and employees and retains them by offering competitive salaries and benefits and a supportive work environment where passion and purpose connect.

To learn more about our culture, visit: https://www.youtube.com/watch?v=D4Mq59-No-k

We are seeking an Optician to work in our North Carolina Eye, Ear, Nose and Throat optical, 4102 N Roxboro Rd (and periodically fill in at other triangle locations) location to be an integral member of the healthcare team and provide direct and indirect care to patients. The schedule for this position will be between the hours of 8:00AM – 6:00PM. Monday through Friday, with 1 or 2 Saturdays a year. No Holidays.

• 
  Provide excellent patient care
• Work well with a team
• Detailed
• Excellent communicator

• Display a professional attitude, greets patients
• Analyze and interpret prescriptions, including prism
• Determine facial and eye measurements to be sent to lab.
• Assist the patient in selecting appropriate frames and lenses by assessing individual patient needs.
• Inspect eyewear so that it meets ANSI standards
• Deliver prescription eyewear/vision aids and instruct customers in use and care.
• Provide follow-up services, including eyewear adjustment, repair, and replacement.
• Assist in various business duties, including frame and lens inventory, supply, product display and maintenance.
• Send orders for corrective eyewear and other vision aids to lab or vendors daily or when needed.
• Train patients on how to remove and insert contact lenses
• May assist in training new personnel.
• Monitor and control all expenses pertaining to assigned location including; lab costs, frame purchases, and all other miscellaneous and controllable expenses.
• Officemate and Epic proficiency
• Assist with inventory of frames once a year
• Periodically monitor ordering and delivery or turnaround time of eyeglass orders and contact lens orders at assigned location.
• Assist patients and coworkers in troubleshooting/problem solving
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Other duties as described herein.

• One-year related experience and/or training; or equivalent combination of education and experience
• High school diploma or general education degree (GED)
• Licensed by North Carolina State Board of Opticians

• Ability to communicate professionally, in both verbal and written communication
• Excellent sales skills
• Basic PC and data entry skills
• Ability to organize and prioritize work effectively under stressful situations
• Must be able to express a caring attitude while performing tasks required with accuracy and efficiency

ADDITIONAL INFORMATION

The Private Diagnostic Clinic is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

The PDC aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values