At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Patient Access Cashier Responsibilities include:

• The Patient Access Cashier performs all cash management, cash collections, and patient financial services functions at Mercy Health facilities.
• This position is responsible for the daily balancing of cash drawers and safes. This includes daily audits of cash and continuous monitoring for balance discrepancies.
• Update unbilled edits in the HIS systems.
• The PAC will have a full understanding of the Patient Access processes including registration, insurance verification, financial clearance, and etc.
• The Patient Access Cashier is responsible for the timely posting of payments to patient accounts, and preparing deposits. Deposit should be made the same date of service if possible. The Patient Access Cashier will ensure that deposited amounts match payments by utilizing audit processes, which may be conducted with a member of department leadership.
• The Patient Access Cashier will perform patient access registration responsibilities including the registration of patients. These processes will include the collection of demographic, insurance, collection on financial liability and other patient information. Patient registrations may be face-to-face or over the telephone.
• As a member of the Patient Access department, the Patient Access Cashier is responsible for various patient registration tasks and the collection of patient liabilities including payment plan options.
• This position may have the individuals serve as the SMART for the department.
• They are responsible for performing these functions while meeting the mission and goals of Mercy Health ministry and all regulatory compliance requirements.
• The Patient Access Cashier will work within the policies and processes as they are being performed across the entire organization.
• Performs other duties as assigned

Patient Access Cashier Requirements include:

• HS Degree Required – Associates preferred
• 1-2 Years Customer service experience
• CHAA, Certified Healthcare Access Associate and or CRCR, Certified Revenue Cycle Representative (Can be obtained once employed within 6 months)
• Understanding of Revenue Cycle including admission, billing, payments and denials.
• Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
• Knowledge of Health Insurance requirements.
• Knowledge of medical terminology or CPT or procedure codes.
• Patient Access experience highly preferred

Education / Certifications:

• Required Minimum Education: High School Diploma or GED
• Preferred Education: 2 year / Associates Degree
• Preferred Certification: CHAA (Certified Health Access Associate) within 6 months of hire.

Experience:

• 1-2 Years of Experience Preferred
• Understanding of Revenue Cycle including admission, billing, payments and denials. Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification. Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes.
• Patient Access experience highly preferred. Typing speed of 45 words per minute required if applicable.

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

• Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com