Northern Light Mercy Hospital
Department: Diabetes-Endocrinology Clinic
Position is located: Mercy Medical Office Building
Work Type: Full Time \ Mon-Thur \ 7:30am to 5:00pm
Requirements: Associate's degree, applicable certifications, and medical terminology is preferred
To Apply: https://gen-emh-prd.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=IG8
Summary: The Patient Service Rep Lead reports directly to the Patient Service Rep Manager. This position will lead the preparation for and progression of Patient Access related projects through to completion, by providing guidance and direction to Patient Service Rep Lead support staff working on these initiatives. The primary responsibility of this role is to serve as an internal subject matter expert with strong financial healthcare acuity and with an ability to support, track, manage, and champion Patient Access initiatives, sharing results with the Patient Service Rep Manager and other area leaders. Strong communication skills, project management abilities, and a desire to learn and grow, will be fundamental in achieving goals. In addition, this role will serve as a leading resource in the areas of process improvement, organizational development, data gathering, analytics, and research. Effectiveness will be measured in terms of results, commitment to NLH and the Patient Service Rep team, and customer satisfaction
Job Type: Full-time
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Work Location: In person
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