Job Description

Northern Light Mercy Hospital

Department: Diabetes-Endocrinology Clinic

Position is located: Mercy Medical Office Building

Work Type: Full Time \ Mon-Thur \ 7:30am to 5:00pm

Requirements: Associate's degree, applicable certifications, and medical terminology is preferred

To Apply: https://gen-emh-prd.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=IG8

Summary: The Patient Service Rep Lead reports directly to the Patient Service Rep Manager. This position will lead the preparation for and progression of Patient Access related projects through to completion, by providing guidance and direction to Patient Service Rep Lead support staff working on these initiatives. The primary responsibility of this role is to serve as an internal subject matter expert with strong financial healthcare acuity and with an ability to support, track, manage, and champion Patient Access initiatives, sharing results with the Patient Service Rep Manager and other area leaders. Strong communication skills, project management abilities, and a desire to learn and grow, will be fundamental in achieving goals. In addition, this role will serve as a leading resource in the areas of process improvement, organizational development, data gathering, analytics, and research. Effectiveness will be measured in terms of results, commitment to NLH and the Patient Service Rep team, and customer satisfaction

Job Type: Full-time

Benefits:

• 403(b) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Loan repayment program
• Opportunities for advancement
• Paid sick time
• Paid time off
• Prescription drug insurance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• No nights
• No weekends

Work setting:

• Clinic
• In-person
• Office
• Outpatient

Ability to commute/relocate:

• Portland, ME 04102: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Work Location: In person

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