The position of Quality Control Manager supports the designated leadership with simple, accurate evaluations of the quality of work being performed and compliance with the Scope of Work. The importance of the role cannot be over emphasized and is best approached form the viewpoint that you work equally for the Company and the Customer. This role is responsible for inspected work completion and quality, document deficiencies and calling out recognition of quality work. Ideally a customer representative is present during every inspection and at the conclusion of an inspection, regardless of whether a customer has been present or not, every customer should be surveyed as to how the organization is doing in providing the required services. This employee will be responsible for the ISO-9001-2015 program.

Duties/Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must be able to work both day and night shifts, and weekends as needed.

• Ability to interact with a wide range of customers
• Have an eye for detail and understanding of acceptable work product
• Inspect work to ensure it is done properly and completely
• Audit employees present during inspections passively to ensure they perform work safely and properly
• Proper mixing and use of chemicals
• Understanding of chemical applications
• Understanding of equipment applications
• Assess cleanliness requirements
• Perform an inspection of each site visited
• Create and assign work tickets
• Follow up on customer requests
• Verify and close work tickets
• Identify tag opportunities daily
• Ability to use computer devices
• Understanding of specific Scope of Work requirement
• Understanding of general cleaning functions for both Cleanroom and Janitorial
• Perform building cleanliness inspections both from a Janitorial to Cleanroom
• Perform written and technology-based audits of employee work practices
• Observe work being performed passively for accuracy and safety.
• Have a broad working knowledge of facility usage and work activities.
• Know, understand, and follow all company and facility safety procedures.
• Maintains appropriate records and reports.
• Generates quality reports.
• Perform other duties as assigned.
• Responsibility for the ISO -9001 -2015 program.
• Work to ensure all employees during the auditing process are tested to ensure they understand the STEP program.
• Will work with Ops to review any incident that may occur within 12 hours of occurrence.

About Us

Pegasus leads the way in comprehensive cleaning and maintenance solutions. We leverage cutting-edge technology to create and maintain clean, healthy, and safe indoor environments for commercial, industrial, and manufacturing facilities.

Pegasus was named by Inc. Magazine as one of the "Fastest Growing Private Companies in America".

When a customer picks up the phone or sees a Pegasus representative at their facility, they know that they are dealing directly with an owner of the company. Everyone has one overriding goal: do whatever it takes to guarantee our customer’s satisfaction. It is our goal to deliver “WOW” experiences through exceeding our customer’s and employee’s expectations. We are quick to respond with care, compassion, and attention to detail. Working as a part of a world-class team to achieve great things together, if our customers and employees don’t rave about Pegasus, then we have failed.