Job Description

Our luxury car dealership is seeking an experienced Receptionist/ Administrative Assistant who is able to learn quickly and start generating results immediately. If you have a knack for Customer Service and a passion for cars and, If you are an enthusiastic self-starter who enjoys working with customers- we want you to be part of our team as our Receptionist/Administrative Assistant.

Responsibilities

• Assist in answering dealership group phones
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduces the customer to a salesperson
• Working cooperatively with the sales team
• Update customer records
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling and confirming sales appointments
• Participate in customer satisfaction and retention process
• Assist in preparing tag & title work for all new, used & wholesale vehicles timely and accurately (Out of state experience is a plus)
• Contact DMV and tag office as needed
• Collect any missing documents and/or outstanding balance due from a customer
• Order duplicate titles as needed
• Work closely with Finance team to ensure all paperwork is up to date
• Maintaining strict compliance with all Title laws and individual county requirement
• Stay up to date on all tag & title regulations
• Maintain a professional appearance and a neat organized work area

Required Experience, Skills and Qualifications

• Auto Dealership Experience (Preferred)
• Prior title processing experience(Preferred)
• Possess and maintain a Notary Public License. (Preferred)
• Experience with troubleshooting and problem solving specific to title processing (i.e. odometer discrepancies, power of attorney, etc)
• Excellent communication skills Outgoing and positive demeanor
• Professional presentation
• Punctual with the ability to handle schedule flexibility
• Clean driving record and valid driver’s license
• Pass background check/drug test
• Maintain a professional appearance
• Computer Proficiency

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Memphis, TN 38125: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Microsoft Powerpoint: 1 year (Preferred)

Work Location: In person

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