Kane Partners is searching for an experienced Senior Customer Experience Manager for a marketing strategy company in the West Chester NY area. We are searching for an experience Senior Customer Experience Manager to establish and promote the maintenance of a strong customer-focused service culture across all aspects of customer communications.
Key Responsibilities:
· The Customer Experience Manager leads the team to achieve and exceed sales goals, directly impacting the growth of the company and the individual team members.
· Collaborate regularly with internal Business Development, Analytics and Insights, Sales Ops, Content Strategy, Senior Leadership and Demand Generation Teams.
· Identify and deliver new revenue opportunities for our brands by maximizing revenue from the customer base.
· Oversee & liaison with our third-party customer service teams supporting Social, Email, SMS & Phone customer interactions.
· Experience with platforms such as Zendesk, Oracle, Salesforce, and Google Analytics.
This is a full-time hybrid Senior Customer Experience Manager position located in West Chester NY. You will be expected to be on site Tuesday – Thursday and remote Monday and Friday. The right candidate will have strong knowledge of the D2C fulfillment supply chain and experience in developing customer retention communication strategies.
Job Type: Full-time
Pay: $90,000.00 - $100,000.00 per year
Benefits:
Shift:
Weekly day range:
Work Location: Hybrid remote in Yonkers, NY 10701
All positions are 100% remote. We are currently hiring in the US, with the exception of Alaska, California, Colorado, Hawaii, Maine, New York, Washington, and Puerto Rico. Our Client Facing
About Our Job Denver International Airport (DEN) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community
*Looking for a Senior Acountant to join a growing Technology Firm*Responsibilities Play a significant role in the month-end financial statement close process for all locations, including
Huntington Learning Center of Frederick is hiring for a part-time SAT/ACT Prep Tutor. Must be caring, qualified, and committed to the success of students. Huntington Learning
In general, we utilize contingent headcount in several areas including: inventory control, server assembly, server test, server pack, rack assembly, rack test,