Shift Leader Job at Towne Park, Portland, OR 97205

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Job Description

We are America’s leading hospitality and healthcare services company. With over 13,500 part-time and full-time employees, we operate at more than 800 sites across 50 markets nationwide. In addition to flexible schedules, great earning potential, and growth opportunities, we offer our employees learning and development programs.

We’re looking for valet shift leaders to manage valet drivers. This person must have excellent interpersonal communication skills, proficiency in English -both verbally and written - and the ability to perform physical activities such as running, lifting, and bending. Strong leadership skills are key in this role to achieve maximum productivity. Valid driver’s license required.

The valet shift leader coordinates the service experience for guests while working alongside coworkers to ensure that the site’s service standards are met and exceeded. Valuable experience will be gained while organizing and administrating necessary tasks to ensure optimal efficiency. As the shift leader of valet drivers, you may be required to handle critical issues and make timely judgment calls. You must possess strong leadership qualities to delegate and manage responsibilities amongst your team. Your responsibilities will also include maintaining and cleaning equipment and the valet area to ensure a presentable and safe work

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assists guests with luggage including delivery inside the hotel.
  • Maintains an accurate log of parked vehicles, as well as a vehicle inspection log.
  • Communicates by two-way radio and in-person in a courteous, friendly, and professional manner with all guests, hotel staff, and co-workers.
  • Acknowledges and greets guests with a smile.
  • Must be able to learn and remember destination points, knowledge of hotel(s), main attractions in the area, and local events.
  • Must have knowledge of all property parking lot entrances and exits, streets, and local highways. Provides guests with directions as needed.
  • Ability to safely drive in all variations of weather.
  • Practices safety procedures always, including wearing a seat belt and obeying all traffic laws.
  • Reports needed repairs and unsafe conditions to supervisor.
  • Performs regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
  • Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor which may include assistance within hotel.

Benefits

  • Pay Activ (FlexPay) – On-demand access to earned wages, get up to 50% of your earned wages immediately, Pay for Uber, and establish saving accounts.
  • DP Telehealth
  • Shoes for Crews
  • TicketsatWork
  • Free company uniform
  • Earn Paid Time Off

QUALIFICATIONS:

Valid driver's license.

Other requirements are stated on the link mentioned above.

WORK ENVIRONMENT:

The work environment normally entails the following:

  • Exposure to outdoor elements, such as extreme cold or hot temperatures, precipitation, and other conditions.
  • Moderate noise levels consistent with the outside environment

PHYSICAL DEMANDS:

The physical activity normally entails the following attributes. Position is expected to:

  • Stand less than 2/3 of the time
  • Walk less than 2/3 of the time
  • Sit more than 2/3 of the time
  • Lift up to 50 pounds

Job Types: Full-time, Part-time

Pay: $17.50 - $18.50 per hour

Benefits:

  • Flexible schedule
  • Paid time off
  • Paid training
  • Referral program

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Tips

License/Certification:

  • Driver's License (Required)

Work Location: In person

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