POSITION SUMMARY:

Boston Medical Center's BEACON (Bringing Excellence to Abortion and Contraception) Clinic is seeking a Clinical Social Worker or Licensed Independent Clinical Social Worker to support patient seeking abortion care. The clinical social worker will assume several duties including but not limited to counseling patients via telemedicine, assisting with logistical coordination for visits, coordinating abortion data collection and analysis, providing emotional support and connection to appropriate resources, and coordination of services across multiple care sites. The person in this role will:

• Enhance services to medically complex and marginalized populations, especially from out of the Boston geographic region, who need hospital-based abortion care;
• Provide state-level support as a liaison to community health centers, assisting with abortion data reporting, and representing BMC in statewide initiatives;
• Assist patients who may be traveling from out of state; in the post-Dobbs era, patients traveling from out of state have more medical complexities, are presenting later in pregnancy, and have more social complexities requiring additional assistance.

This position will be a hybrid role with the majority of work done remotely. There will be some in person work required.

Position: Clinical Social Worker

Department: OB/GYN Clinic

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Clinical Responsibilities
  • Provides pregnancy options counseling, emotional support, connection to resources, and logistical support including comfort with crisis management, goals of care discussions and bereavement interventions.
  • Consults and collaborates with healthcare team members to ensure that patient's emotional and social needs are addressed.
  • Review weekly clinical schedule to determine which patients would benefit from social work involvement including patients with complex social needs and those coming from out of city or out of state
  • Use language that conveys caring and is non-judgmental.
  • Maintains patient confidentiality according to hospital policy. Practices professional discretion when determining the inclusion of any patient information into medical record or department clinical record notes.
  • Notes in medical record the exclusion of critical patient information and its availability.
  • Documents each patient encounter in the medical record or the Department clinical record concurrently according to Department policies. Specifically, documents ongoing treatment work in the Department clinic records. Each recording shall include date, time, title, and signature.
• Care Coordination
  • Establish and maintain an open communication with community-based organizations, other appropriate BMC departments, providers and services, and other potential resources including MA Department of Public Health, Planned Parenthood Patient Navigators, and other independent abortion clinics.
  • Collect patient information and outcomes through state and grant required documentation; schedule and maintain tracking for all data collection appointments and deadlines, if applicable.
• Other Responsibilities
  • Utilizes hospital's behavioral standards as the basis for decision making and to facilitate the hospital's mission.
  • Follows established hospital infection control and safety procedures.
  • Represents department throughout hospital and outside community regarding department's practice and field of social work.
  • Regularly maintains work area and equipment in a neat and orderly manner; assists in the cleaning and organizing of department on own initiative and reports any malfunctioning equipment as observed by supervisor.
  • Maintains a complete understanding of emergency procedures.
  • Conforms to hospital standards of conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
  • Attends scheduled staff meetings and in-service education program offerings with punctuality and consistency.
  • Obtains continuing education units necessary to maintain licensure.
  • Assists management in the operation of a quality department by participating in department programs and complying with department policies and procedures.
  • Collaborates with other social workers in the hospital system.
  • Supporting the needs and morale of the medical staff in BEACON.

JOB REQUIREMENTS

EDUCATION:

• Requires Master's Degree from an accredited school of Social Work.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Requires a Massachusetts Licensed Certified Social Worker (LCSW), LICSW Preferred
• Clinical supervision provided for applicants with LCSW

EXPERIENCE:

• Previous experience working in reproductive healthcare is preferred.

KNOWLEDGE AND SKILLS:

• Knowledge of community resources and agencies that serve people seeking abortion and contraception care.
• Advanced interpersonal skills necessary to interact effectively with various healthcare professionals and to develop and maintain effective therapeutic relationships with patients.
• Ability to work in a fast-paced environment, inclusive of organizational skills, critical thinking, and problem-solving abilities.
• Ability to work in an interdisciplinary team.
• Cultural sensitivity and comfort with a wide range of racial and ethnic populations. Bicultural/Bilingual competency in Spanish or Haitian Creole is preferred.
• Computer literacy with ability to use standard word processing, spreadsheet programs and e-mail (i.e. MS Word, Excel, Outlook) and web browsers.

Req id: 29266