Job Description

Classification: Top of Service Clerk Scale

Position: Tire Shop Supervisor
$29.30/hr + $1.50/hr Sup Premium

Work Schedule: Varies FLSA Status: Non-Exempt

Position Summary
Oversees employees and coordinates activities of the Tire Shop. Oversees employees, coordinates activities and upholds company and department standards. Promotes a high level of productivity and member service.

Job Duties/Essential Functions

● Observes employee performance, coaching as needed to ensure department, business and company procedures and standards are met.

● Reviews work product, monitors workload and sets standards for productivity and accuracy.
● Conducts yearly performance reviews and provides regular coaching and training to all staff.
● Responds to employee concerns using problem-solving skills, tact, and discretion in accordance with the Costco Employee

Agreement and other applicable regulations.

● Develops and maintains a team atmosphere through communication and mentoring. Establishes new ways of acknowledging positive performance to support employee morale.

● Reviews applicant submissions for job postings, conducts interviews and makes recommendations regarding hiring status.
● Provides training, encouragement, advice, and feedback to Tire Shop employees. Assists in conducting job interviews.

Drafts and participates in presentation of employee reviews. Writes Tire Shop schedule. Reviews employee timecards.
● Observes employee performance and paperwork to determine that proper department procedures are followed. Upholds safety and security procedures.

● Assists members with purchasing tires. Writes tire purchase and service invoice. Answers questions, makes recommendations, provides and insures prompt and courteous member service.

● Drives member vehicle into service bay, assists with tire install and rotation as necessary, performs torque checks, drives and parks member vehicle to lot after service.

● Communicates with Tire Shop Manager, Buyers, Receiving department, and Inventory Auditors regarding special orders, quantity, status, price, delivery, and promotion of merchandise.

● Upholds safety and security procedures. Follows release procedures, including a 10-point check, on tire installations to authorize auto release.

● Coordinates and performs preventative maintenance and arranges repairs for machinery and equipment.
● Approves product refunds. Overrides and checks register codes. Verifies refund amount for certain types of warranties or returns of tires and auto batteries.
● Monitors cleanliness of sales area and shop. Coordinates and participates in cleaning.
● Ensures proper disposal of potentially hazardous materials.
● Regular and reliable workplace attendance at your assigned location.
● This is a full-time management/leadership position (45+ hours per week).
Ability to operate vehicles, equipment or machinery

● Computer, calculator, cash register, phone, fax, copier, member automobile, balancer, torque wrench, dolly, mounter, impact gun, hydraulic hoist and power jack.

Non-Essential Functions

● Assists with Front End duties as necessary.
● Assists in other departments of the warehouse as necessary.
Ability to operate vehicles, equipment or machinery

● Cash register, tabletop/hand-held scanners, carts, flatbeds.

Experience, Skills, Education & Licenses/Certifications

• Required:

● Valid Driver’s License required. Must pass Costco Tire Certification test. Must pass Costco torque test.
● HIPAA Training and Supervisors Orientation (within 30 days of hire); Leadership Development 101 (within one year);

Costco Pay Policies (within 90 days of promotion)

Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.

Job Description Posting Updated: May 2022 Job Code: 1075

● Hazard Communication and JHA (initial assignment), Costco Hazardous Materials DOT Training Course: Part 1 (within 30 days and then every year), Hazmat Universal Waste Training- Short Version (within 30 days and then every year), Option
STOP Training (within 30 days), Level 1 Food Safety Certification (within 30 days), Food Handler's Permit (prior to working in a foods area and only where required by state or local jurisdiction).

● Must be current on annual safety training within 30 days of hire.
Recommended:

● High School Diploma or GED preferred.
● Supervisory experience preferred.
● Tire shop experience preferred.
● Tire product knowledge, customer service preferred.

Other Conditions

● Management will review the Job Analysis for this position prior to a job offer.

Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.

Job Type: Full-time

Pay: From $30.80 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Ability to commute/relocate:

• Austin, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Tire Service: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

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