JOB SUMMARY
All drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload products at each stop on the assigned route in the order they are designated by the Transportation Department Manager. The driver will work away from OpCo (operating company) at a designated domiciled location closer to the marketplace of the customer. The job is the same as an operating company delivery driver and is a customer-facing position. The driver is responsible for cross-dock model picking uploaded trucks from a nightly delivery at f the assigned loading dock and returning the empty truck back to the assigned lot at the end of the route. May be required to assist occasionally with loading trucks, palletizing product, and performing other duties as assigned by Supervisor or Manager.
RESPONSIBILITIES
- Provide technical, customer relations, and personnel management for major programs and projects.
- Runs route efficiently, meeting or exceeding designated route times
- Unload the product from trailer, by hand or using a hand cart, and place in designated customer storage areas. May include transporting products down ramps, stairs, or docks, in all weather conditions.
- Frequently lift, push, or move product that weighs 1-75 pounds, up to 100 pounds; frequently reach up to 72” to stack and unstack pallets and hand cart; constantly bend and twist while loading and unloading product, and retrieving items from trailer.
- Verify delivery of items with customer and obtain proper signatures.
- Contact management for authorization when discrepancies on invoice and communicate all errors/returns.
- Calls in when a customer does not receive their entire order (shorts)
- Handles any customer complaints professionally
- Handles company equipment properly, follow written driver safety rules, and performs a pre-trip inspection.
- Perform pre-trip and post-trip responsibilities in accordance with Department of Transportation (DOT) regulations and Sysco policies and procedures
- Organize a truck and make the deliveries efficiently.
- Check whether a truck is operating well enough to perform the route.
QUALIFICATIONS
Education
- High School or GED or equivalent
Experience
- One year route delivery experience or applicable background driving a straight truck
- Valid Commercial Driver’s License – Class B (Class A preferred)
- Must be able to read and understand English.
Professional Skills
- Operate vehicles in a variety of traffic and weather conditions.
- Meet or exceed minimum productivity levels established by the Company.
- Meet or exceed established cases per error goals
- Demonstrate strong customer relations and problem-resolution skills.
- Effectively plan and organize work activities independent of direct supervision.
- Develop a good working knowledge of product and inventory control techniques and procedures.
- Maintain ongoing inter-department communications related to routing, safety, and customer relations.
- Proven ability to communicate articulately and perform simple arithmetic (Experience in handling money preferred)
- Building Customer Loyalty
- Managing Work
- Adaptability
- Building Trust
- Follow-up
- Communication
Physical Demands
- Frequent lifting of a product up to 50 lbs. during the shift, infrequent lifting to 80 lbs.
- Must be able to climb on and off the box of the truck
- Frequent bending, squatting, pushing, and pulling
- Must be able to work in confined spaces
HOW WE PROTECT OUR ASSOCIATES
COVID-19 Precaution(s):
- Personal protective equipment and masks provided
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, and cleaning procedures in place
OVERVIEW:
Sysco is the global leader in food service distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.
We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
About FreshPoint a Sysco Company:
At FreshPoint, our employees are the foundation to our great success.By applying our principles of leadership, integrity, trust and our strong commitment to one another, we help each other prosper for the benefit of the individual.As an equal opportunity employer, FreshPoint is focused on the diversity, safety, and training of all of our employees. As part of a large company, we are able to offer excellent benefits in addition to wages, such as health, dental, and vision insurance. We offer you a safe and enjoyable work environment in which you can grow and advance.We offer all associates a comprehensive Benefits Package.