Job Description

• Provide customers with a hospitable experience while maintaining a professional demeanor
• Assist customers in and out of wheelchairs (as needed)
• Responsible for safely transporting passengers throughout airport locations (as requested)
• Provide passengers with general information or directions
• Offer exceptional customer service when interacting with passengers, staff, or general public
• Coordinate with dispatch and airport gate agents for assignments or information regarding airline passengers whom require a Passenger Assistant
• Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes
• Complete incident reports for accidents and out of the ordinary events occurring when assisting or transporting passengers
• Update and maintain wheelchair logs to track trips
• Perform other duties as required

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays

Ability to commute/relocate:

• Austin, TX 78719: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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