Account Associate (Remote Role) Job at Prudential, New Jersey

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Job Description

Job Classification:

Sales - Sales

Prudential is looking for high energy individuals as Account Associates to facilitate the processing of new business life insurance applications. Are you intellectually curious? Are you comfortable working in a fast-paced environment? Are you able to connect dots, taking strategy and turning it into executable actions? Are you passionate about solving problems? If so, we may have an exciting opportunity for you at Prudential. Join the Prudential team now for this amazing opportunity to launch your career with us.

The Account Associate is responsible for service activities that may be organized by product line or by producers (i.e., captive agents’ independent agents/brokers) who are purchasing or have already purchased our products providing problem resolution and operations and administrative support. This is primarily an inbound call center position , where we will respond to producer inquiries, research records to resolve discrepancies or expedite cases to ensure customer focus. Directly handle basic inquiries, interact with other internal functions (i.e., sales/marketing and operations) and partner with sales to enhance producer relationships focusing on service support.

Qualifications

  • 2-4 years previous customer service experience is desired
  • Call center or phone experience is strongly encouraged
  • Previous Case Management and/or life insurance experience is a plus
  • Good communication skills
  • Good organizational skills
  • Ability to multi-task in a fast paced environment is required

RSRPRUD

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $44,500.00 to $66,100.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com .

Please note that the above email is solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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