Job Description
Account Executive
Join Us. Let’s make a direct impact in healthcare.
Being an Iodine employee means becoming part of something bigger: using clinical AI technology to drive smarter healthcare processes and positively impact patient care.
Who We Are:
Iodine is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations: automating complex clinical tasks, generating insights and empowering intelligent care. Powered by one of the largest sets of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery.
What we’re looking for:
Iodine Software is seeking an Account Executive to join the team! The Account
Executive role at Iodine will play a critical role on our Account Management Team and will be focused on developing and growing deep relationships within our growing customer base. As an Account Executive, your core responsibilities will include:
- Renewals: renewing current accounts at 90% or greater rate
- Upselling: adding product offerings to current accounts’ portfolio, and as such, growing current account values at a rate of 20-30% annually
- Executive Relationship Management: developing deep and lasting relationships with the healthcare industry, including hospital C-suite executives
- Strategic Value Messaging: bringing forward Iodine’s value at every interaction, and representing the tremendous value of Iodine externally and internally
What you’ll do:
The Account Executive will be a master relationship manager, developing deep and trusted relationships with C-Suite executives; the AE seeks to understand the strategic objectives of the health system and how Iodine’s value proposition will accelerate results. The AE is a master in the art of differentiating Iodine from competitors, handling objections, discovering pain points and delivering solutions to clients. You’re good at balancing the needs of stakeholders and communicating with C-level decision makers, even in high-intensity scenarios. In this role, you will:
- Manage and grow a book of business with non-profit and for profit health systems, including academic and teaching hospitals
- Collaborate with Iodine Executive Partners, Client Success Managers, Client Product Managers, and Executive Sales Leadership to renew and expand Iodine’s portfolio of offerings
- Build and nurture deep long-term strategic relationships with C-suite members and executive contacts across multiple roles within Iodine’s client base; serve as a trusted advisor and leading light for Iodine within the Healthcare Industry
- Further develop referenceable clients and assist in the creation of case studies to highlight both ROI and customer satisfaction
- Appropriately leverage all internal resources to resolve any customer issues
- Negotiate and execute complex renewal contracts; produce accurate and timely forecasts for all renewal activity
- Develop a strategic plan for each account that incorporates renewal, upsell, and value added activities
- Introduce new and evolving products to key accounts, as part of Iodine’s product roadmap and evolution
What you’ll need:
Minimum Requirements (Education, certifications and experience):
- Bachelor’s degree required, Master’s Degree Preferred (MBA, MPH, MHA)
- 10+ years of experience in Account Executive style roles responsible to C-Suite client executives
- Minimum of 10 years of experience in health care, ideally working with provider organizations
- Domain knowledge of the health care delivery space with hands on experience working with hospitals, health systems, payers or other adjacent players in the health care delivery infrastructure.
- Strong track record of upsells and xsell of product portfolio YOY into client base, fueling 25% YOY CV growth - NDR 100%+
- Strong track record of managing client renewals
- Ability to see around corners, interpret client strategy and commentary to assess risks and opportunities to expand value delivery and relationship
- Proven ability to generate, cultivate and leverage real C-Suite level client relationships to further partnership and increase contract value over time
- Ability to communicate complex concepts to high level executives, distilled for proper digestion at that level of the organization
- Capable of suggesting and creating content and presentations to engineer valuable conversations with client executives
- Ability to develop client specific strategic plans - internally and externally facing, that articulate YOY value growth and how we will engage with the client to deliver that value
- Experience working in a fast growth, fast paced mid-stage company environment
- Ability to deal with ambiguity - knowing that playbooks are not always yet created and they might be responsible for creating them
- High level of professionalism, respect for clients and colleagues in line with Iodine values.
Preferred Requirements
- Revenue Cycle Management Content Knowledge is a plus
What we offer:
- Health Benefits Package: Medical, Vision, Dental
- Telehealth
- Pharmacy Resources
- Savings and Spending Accounts
- Life & AD&D Insurance
- Disability Insurance
- Travel Assistance and ID Theft Protection
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Pet Insurance
- Employee Assistance Program
- Lifestyle Spending Benefit
- Legal Plan
- 401(k) Retirement Savings Plan and Match
Why should you join Iodine?
This is a unique opportunity to join a close-knit, rapidly growing team and help us improve a key piece of the organization. You will have the opportunity to drive smarter healthcare processes through technology, so hospitals can stay focused on patient care. You will join a passionate and ambitious team, with a proven record of success building multiple companies. Learn more about our company culture on Built In Austin and on our website at www.iodinesoftware.com.
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At Iodine Software, we don’t just accept
DIFFERENCE
— we celebrate it, we support it, and we flourish on it for the benefit of our employees, our products, and our community. We pride ourselves to be an equal opportunity workplace and are an affirmative action employer and a member of E-verify.
#BI-Remote
**You must be currently authorized to work full-time in the United States**