Account Manager Job at Charles River Laboratories, Wilmington, MA 01887

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Job Description

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

BASIC SUMMARY:
Responsible for achieving quarterly and annual sales targets for assigned region for all Charles River product and services into commercial accounts in a designated geographical region.


ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Work with internal teams (TMDM, PM, Management, etc.) to increase market share and revenue at assigned accounts.
  • With direction from management, generate account-specific sales strategies to sell all company products and services.
  • Work with management to prepare and provide accurate account forecasts for assigned accounts/territories when required by management.
  • Develop and qualify account leads through frequent customer contact and prospecting.
  • Build relationships with customers to influence the acceptance and use of company products and services.
  • Communicate available product and services and inform customers of new products and services in a timely manner.
  • Handle initial inquires and qualify all prospective opportunities.
  • Effectively utilize CRM (SFDC) to capture customer information to included but not limited to accurate pipelines and effective opportunity management and activity documentation.
  • Work closely with the specialist sales staff to ensure that the customer has a cohesive and responsive team throughout the sales process
  • Proficient in knowledge of competitor profiles and is able to develop positioning to influence potential customers.
  • Consistently achieve all revenue targets
  • Proficient in selling the entire portfolio of Microbial Solutions Products and Services.
  • Complete all required sales documentation in a timely manner.
  • Participate in sales meetings and trade shows as required.
  • Share customer problems/concerns with all appropriate departments for quality resolution.
  • Perform all other related duties as assigned.
  • Prepare and implement a comprehensive territory management plan to indicate target opportunities, potential new accounts, expansion of existing accounts and an analysis of competitor accounts.
  • Participate in and provide feedback to internal Pilot teams.
  • Lead customer and internal webinars/trainings.
  • Lead Sales meeting sessions and participate through presentations, etc.
  • Participate in internal development program as requested. Options include mentoring program, specialization of brand knowledge, marketing, key account management or sales leadership project participation.
  • Participate in internal beta testing applications if applicable.
  • Coordinate events within your territory to generate new leads and opportunities.
  • Completed Challenger Sales Training and effectively applies it to their sales strategy and communication with potential customers.

Job Qualifications

  • Education: Bachelor’s degree (B.A. /B.S.) or equivalent in life sciences, sales or related discipline.
  • Experience: Minimum 3-5 years experience, preferably in life science industry.
  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
  • Certification/Licensure: Valid driver’s license required.
  • Other: Excellent communication and presentation skills. Proficient in the use of standard office computer applications (word processing, spreadsheets, presentations, e-mail).


Compensation Data

The pay range for this position is $80 - 100K USD. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.”

About Microbial Solutions
Our Microbial Solutions business group has a comprehensive portfolio of endotoxin testing, microbial detection and microbial identification products and services is unlike any other, and has been purposefully designed to meet the complex and ever-changing needs of the industry. We help clients to ensure product safety and quality with easy-to-use yet robust testing solutions that satisfy regulatory requirements, support critical decision making and improve operational efficiencies.

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