Account Supervisor Job at MERGE, Kansas City, MO

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Job Description

Merge Storytelling and Technology

We MERGE storytelling and technology to promote health, wealth and happiness in the world. We help marketing and technology executives engage hearts and connect parts by offering full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media, digital platform development and more.

Promote Health, Wealth & Happiness

We are committed to promoting health, wealth and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services and consumer products. Our health clients are literally on the front lines saving lives. Our wealth clients are changing the financial potential in people's lives. And our consumer clients make lives...a little bit happier every day.

Partner with Clients of Iconic Brands

MERGE has enduring client partnerships with American Express, T-Mobile, LG, Facebook, Adobe, Kate Spade NY, Coach, The North Face, Fidelity, Eaton Vance, BlueCross BlueShield, Abbott, Astellas, Seqirus, Supernus, Boston Scientific, Advocate Aurora Health, Indiana University Health and Marco's Pizza to name a few.

Work with Poets and PHD's

With 750+ employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Los Angeles, Montreal and New York City, MERGE uses a talent-to-task process that connects our poets and PHD's which enables clients to think higher and feel deeper about their customers.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where people with ability, agility and humility can grow and do the best work of their careers.

Be Accountable and Responsible

As our Account Supervisor, you will oversee and lead all account management processes. You will monitor, direct, and motivate day-to-day interactions between the account team and clients, actively nurturing strong relationships with existing and possible clients. This role combines strategic and hands-on experience by delivering engaging, passionate outstanding ideas and work.

  • You will work closely with the account team to drive tactical projects through the agency and meet delivery requirements/deadlines.
  • You will also act as a senior solution-oriented manager that thrives on developing lasting relationships between the client and agency teams.
  • You will have consistent client contact and operate at a high level in all aspects of account management including:
  • Provide strategic leadership for the Account Management team
  • Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency
  • Utilize experience to identify additional business needs and implement solutions
  • Incorporate senior staff from account management with other departments as project objectives or issues warrant
  • Manage and grow a team as a mentor and trusted advisor to account team

These are the qualifications we're looking for

  • Bachelor's degree preferred or equivalent work experience
  • 5+ years of Life Science or Healthcare account management experience within an advertising agency
  • Ability to evaluate competitive communications across categories, consumer, product, cultural trends, etc.
  • Willingness to roll up you're in a highly collaborative environment
  • Advanced client management skills, especially as it relates to setting and managing client expectations
  • Superior professional communication and presentation skills
  • Commitment to the client, attention to detail, and strong problem-solving ability

#LI-JK1

#LI-HYBRID

And here's how we live our values at MERGE

  • Mastering our craft
  • Delivering with a growth mindset
  • Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

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