Travel up to 15% is required

The CMMS / EAM Administrator is responsible for the overall asset management, work planning, and spare part inventory using Infor CMMS software at a North American facility. This position is also responsible for training new CMMS Administrators at a regional level; maintaining parts/asset data accuracy and equipment hierarchy in the Infor CMMS system; and rolling out standard workflows for work requests, preventive maintenance programs, project requests, and inspections, etc.

Key job responsibilities
Job responsibilities include, but are not limited to:

• Measure and publish facility’s PI metrics to the management team; interpret data, troubleshoot process, and make recommendations based on findings.
• Develop and maintain accuracy of equipment metadata by regularly collecting and inputting information, such as; manufacturer, model, serial number, and system structure information. The data is maintained in EAM and equipment is labeled/barcoded or identifiable in the facility.
• Develop and maintain accuracy of Work Order related data:
• User Setup, Employees, Shifts, Crews, and Supervisors
• Adding Equipment to PM Plans, Schedules, and Work Packages
• Defining Scheduled due dates or initial meter points of system generated WOs
• Develop and maintain FC specific PM Plans, Schedules, Routes, and Work Packages
• Support management in the review of WO Data accuracy such as; Equipment on WOs, Booked Hours (Employee and Vendors), parts usage, WO type, closing codes and WO Comments.
• Support management in the scheduling and assigning of work. Manage work orders in the system, ensure proper creation, planning, update and closure of work orders.
• Develop and maintain accuracy of spare parts metadata by regularly collecting and inputting information, such as; supplier, catalog number, min/max quantities, pricing, manufacturer, and part numbers.
• Drive materials management process in the facilities store
• Create and or Generate Requisitions, POs, PO Receipts (EAM & Oracle)
• Develop and maintain the 5s of the store
• Work with facilities team to develop and maintain lists of critical spares
• Audit materials management process with regularly scheduled cycle counts
• Support management with data to implement corrective action as discovered in cycle counts, KPIs or other EAM data.
• Work with facilities team to reduce costs and improve parts quality
• Works with corporate EAM Business Analysts to roll out new functionality, standard object coding scheme, Preventive Maintenance (PM) procedures and scheduling; and EAM reports.
• Provides software trainings to end users and new EAM Administrators; serves as liaison for problem solving and escalation.
• Coach and educate staff on the EAM functions and best practices for performing tasks. Serves as Tier 1 EAM support for the facilities team

• 2-year Associate degree (or professional training) in Business Administration, Information System, Engineering or related fields.
• 3+ years’ experience working with enterprise software and an understanding of standard work process.
• 3+ years’ experience using Word, Excel, and Power Point, etc.
• Customer service and project management experience.
• 3+ years’ experience planning, scheduling and auditing overall facilities/maintenance activities.
• Proficient with Microsoft Projects software.
• 4+ years’ working experience working with enterprise asset management software suit. Infor EAM ASE is highly desired.
• 2+ years’ data analysis experience in the facilities maintenance program, specifically in asset management and spare part optimization.
• User training experience is desired.
• Must be self-driven, organized and be able to work in a fast paced team environment.
• Proven written and verbal communication skills.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.