Position starts at $19.50 per hour with annual merit increases and production bonuses. All team members are eligible for a variety of career development and skill training classes at no cost and can enjoy a generous team member discount. Full time team members are also eligible for medical, dental, and vision insurance along with paid time off.
SUMMARY
Assists with the operation and management of a retail outlet by performing the following duties personally or through subordinate supervisors and/or employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important.
Supervises store personnel and store activities in the absence of /and at the direction of the Store Manager; see Supervisory Responsibilities below.
Directs activities; verbally , written and physically for retail store to ensure that net performance provides satisfactory financial support for the organization by managing sales and production, controlling expenses and payroll budgets, handling personnel issues, accounting, merchandising, loss prevention and development of staff.
Supports the Store Manager in interviews, hiring, and completing onboarding process for all new hires.
Ensures all employees are trained and developed in their job position. Additionally ensures all employees attend all orientations and classes required by training department.
Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed Agency policies.
Coordinates shipments and makes adjustments to ensure store has adequate product to achieve all sales goals.
Opens and closes the retail store and performs all administrative and clerical duties including making bank deposits and securing the building at the direction of the Store Manager and in accordance with established guidelines.
Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed per Agency policies.
Issues refunds and resolves customer complaints. Ensures that customers and donors receive prompt, courteous service.
Oversees the production of donated goods to achieve maximum sales potential in accordance with established guidelines.
Rotates, categorizes, and arranges merchandise by color according to established guidelines.
Performs work of store personnel as needed.
Maintains and motivates a positive sales team through communication, incentives, and evaluations.Reports known or suspected security and/or theft problems to the Store Manager or other member of management.
SUPERVISORY RESPONSIBILITIES
Supervises store employees in the absence of/and at the direction of the Store Manager. Carries out supervisory responsibilities in accordance with the Agency's policies and procedures. Responsibilities include assisting the Store Manager with interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; budget management
ADDITIONAL
RESPONSIBILITIES
Reports the need for building and equipment repairs and replacements to the Store Manager.
Performs other job-related tasks as assigned by the Store Manager.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) and two years of retail management experience; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License (Class C), car insurance and reliable automobile.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly (more than 2/3 of the day) required to talk or hear. The employee frequently (1/3 to 2/3 of the day) is required to stand or walk; use hands to finger, handle, or feel; reach with hands and arms; push or pull. The employee is occasionally (less than 1/3 of the day) required to sit, kneel, stoop throw, turn and twist body. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and depth perception. Some local travel required.
WORK ENVIRONMENT
Most work is performed indoors. While performing the duties of this job, the employee is frequently exposed to dust and outside weather conditions. The employee is occasionally exposed to extreme cold, extreme heat and wet or humid conditions. The noise level in the work environment is usually moderate.