Assistant Store Manager - South Coast Plaza, Costa Mesa, CA

Job ID: 228515
Store Name/Number: CA-South Coast Plaza (0020)
Address: 3333 Bristol St., Suite 2800, Costa Mesa, CA 92626, United States (US)
Hourly/Salaried: Salaried (Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Assistant Store Manager
As an ASM, you’re a key team member who inspires and leads by example. Every day will bring new and exciting challenges so get ready to think creatively, work strategically, and continuously explore to lead your store to success
Your responsibilities include

• Creating Amazing Customer Experiences Through strong client focus and collaboration you ensure the team is energized and motivated to create a memorable experience for our customers. Provide support to team members and customers in challenging situations and use Sephora’s tools and data to measure KPIs and propose action plans to elevate customer experience
• Supporting Store Success You will drive results by monitoring and analyzing data, leading people, and making good and timely decisions to take the organization forward. Operating with energy and passion for the collective good, you will help make a beautiful first impression through ensuring the store is kept sparkling, services are exceptional, and all feel safe and welcome
• Managing Day to Day Store Operations You will assist the store manager in driving operational initiatives and ensuring profitability and efficiency of your store. You will cultivate creativity & disruption to ensure the store represents our brand and culture, using our policies, values, and best practices as your guide
• Enhancing our culture by engaging & inspiring through our Sephora values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative. You will help others grow by understanding their strengths and provide coaching and development

We would love to hear from you if you have

• Passion about excellent client service and experiential retail
• Previous retail management experience at an equivalent sales volume store
• Excellent organizational, analytical, and management skills
• Experience as a hands-on leader who loves being on the sales floor to motivate, coach, and help teams succeed
• A knack for attracting, identifying, and inspiring employees
• Strong emotional intelligence, resilience, communication skills, and the ability to influence team members
• Flexible availability to work
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation
• Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook

While at Sephora, you’ll enjoy

• Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business. We believe in demonstrating our values with action!
• Meaningful Rewards Sephora offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, an employee discount, free beauty product gifts from brand partners, and more. Details about our company benefits can be found at the following link:

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