Provide administrative support and staffing assistance within the Benefits Department. Primary duties include support of all associate welfare benefit plans, as well as providing strategic leadership and consulting services to stores, staff, and associates regarding all benefit-related questions and escalated inquiries
Works mostly independently to resolve general escalated issues/inquiries related to high-level or complex benefits processes and procedures
Accountable for ensuring that benefit services are delivered consistently between Tier 1 support center associates and field associates by assisting HRSC Associates with inbound call overflow during high-volume periods
Perform all administrative functions necessary to support benefit programs as assigned
Arrange for payment via wires and checks for benefit programs
Organize and conduct new hire benefit orientations
Partner with Benefits Management team to evaluate and provide feedback on benefit-related projects
Run reports to ensure accuracy in HR systems related to benefit enrollments and PPACA enrollments
Job Specifications
Typically has the following skills or abilities:
Two to four years of experience using extensive knowledge of human resource business practices; or equivalent combination of education and experience that provides the required knowledge, skills, and abilities
High level of interpersonal skills to handle sensitive and confidential situations and documentation
Proficient in Microsoft Excel and Word
Ability to multi-task in a high-volume setting
Superior customer service orientation and verbal/written communication skills
Strong analytical and problem-solving skills
Ability to navigate through multiple computer applications including, but not limited to HRIS, intranet, online timekeeping and payroll data applications, and knowledge of various computer software applications
#LI-REMOTE
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets.
Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity and commissions. For more information regarding VSP Vision benefits, please
click here
.
Salary Range:
17
27.5
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.