Care Manager (LPN) job at EPIC Health System in Southfield, MI 48075

Job Description

Suppose you came to work every day inspired and ready to make a difference in not just your life, but in your whole community…

Imagine you did this in an environment stacked with leaders dedicated to helping you grow to reach your peak potential, no matter your dream…

Just pretend you loved your job and had fun every day, even though the work was serious enough to save lives…

We’re here to tell you that your search for this dream is over. At EPIC Health, we got you!

We are PROUD to lead the challenge to create healthier communities, one life at a time. We offer an innovative advanced care model designed to serve those who need high-quality, patient-centered healthcare the most. We’re currently looking for an exceptional LPN Nurse Care Manager just like YOU to help us change the way healthcare is being delivered across the WORLD.

The ideal candidate for this role is compassionate, flexible, self-motivated, detail oriented, and a constant learner. Under the supervision of the Chronic Care Management Supervisor, you will provide longitudinal care management services to patients enrolled in our Chronic Care Management Program. This is an onsite telephonic position located at our headquarters in Southfield MI. Candidate must reside in the Metro Detroit area*

When you become our next LPN Nurse Care Manager you’ll take on:
Ensuring the delivery of high-quality care by assessing and addressing patients’ individual health needs
Providing self-management education to ensure that patients have the tools they need to manage chronic conditions at home
Working collaboratively with patients and PCP to create individualized care plans that include SMART goals
Managing assigned patient case load to ensure that performance goals are met each month
Using motivational interviewing techniques and active listening to build a rapport with patients during telephonic visits
Documenting each patient encounter and tracking progress in the patients EMR and other software systems
Helping patients to navigate the healthcare system by providing assistance with care coordination and referral management
Connecting patients to appropriate resources within and outside the Epic Health System

Identifying patient health trends and providing clinical coaching to help improve patient outcomes
Identifying gaps in care and proactively addressing, educating, and closing gaps during patient encounters
Working collaboratively with members of the interdisciplinary team to ensure quality care
Triaging patient concerns and directing them to the most appropriate point of care
Screening patients for barriers to wellness and following up with appropriate resources
Reviewing current medications with patients and completing medication reconciliation to improve compliance

Building patient/caregiver rapport by providing compassionate and dependable care

Maintaining patient confidentiality and compliance with HIPPA
Participating in regular process improvement projects and experiments to help improve the office flow and patient care
Training other staff members as needed
Doing other stuff too, because all our EPIC Warriors are team-oriented and high-performers (two of our core values) who are always ready to jump in and help.

Why work for EPIC Health?

We offer a competitive compensation and benefits package including:
Bi-Weekly Competitive Pay
Opportunities for professional and personal growth
Excellent Health Insurance through Blue Care Network with a VIP policy to provide you with affordable access to the best care
Premium Dental and Vision coverage
Buy Up Option for Short- and Long-Term Disability, and Life & AD&D Insurance
Work/Life Balance
Employee Recognition and Assistance Programs

You would be a great fit for this role if you have:
Current and unencumbered LPN license in the state of Michigan
1-3 years case management, disease management, or behavioral health care experience
At least 3 years of verifiable clinical experience working with adults who have chronic conditions
Telephonic or telemedicine experience preferred but not required
Knowledge of current healthcare practices and acceptable medical treatment
A big desire to truly make a difference in your community
Strong organizational skills
The ability to thrive in a fast-paced environment
The willingness to try new things and pivot when you see an opportunity to improve.
The understanding that a mistake is an opportunity to coach and learn.
You must possess excellent typing skills and computer proficiency in Microsoft office suite as well as Microsoft Teams

About the fam:

EPIC Health System was founded in 2000 in Ferndale, Michigan by two bright physicians, Dr. Ted and Dr. Greg Naman – who also happen to be brothers. Over the last 20+ years, EPIC Health has evolved to stay on the cutting edge of integrated and comprehensive care by using techniques from within healthcare and other industries to drive growth and innovation. Even with all this growth, our constant commitment to providing the highest quality of care to our communities has helped us completely transform the way healthcare is delivered – and we’re not done yet!

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Care Manager (LPN) Job at EPIC Health System, Southfield, MI 48075

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