Care Manager (LPN) Job at EPIC Health System, Southfield, MI 48075

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Job Description

  • Suppose you came to work every day inspired and ready to make a difference in not just your life, but in your whole community…
    Imagine you did this in an environment stacked with leaders dedicated to helping you grow to reach your peak potential, no matter your dream…
    Just pretend you loved your job and had fun every day, even though the work was serious enough to save lives…
    We’re here to tell you that your search for this dream is over. At EPIC Health, we got you!
    We are PROUD to lead the challenge to create healthier communities, one life at a time. We offer an innovative advanced care model designed to serve those who need high-quality, patient-centered healthcare the most. We’re currently looking for an exceptional LPN Nurse Care Manager just like YOU to help us change the way healthcare is being delivered across the WORLD.
    The ideal candidate for this role is compassionate, flexible, self-motivated, detail oriented, and a constant learner. Under the supervision of the Chronic Care Management Supervisor, you will provide longitudinal care management services to patients enrolled in our Chronic Care Management Program. This is an onsite telephonic position located at our headquarters in Southfield MI. Candidate must reside in the Metro Detroit area*
    When you become our next LPN Nurse Care Manager you’ll take on:
  • Ensuring the delivery of high-quality care by assessing and addressing patients’ individual health needs
  • Providing self-management education to ensure that patients have the tools they need to manage chronic conditions at home
  • Working collaboratively with patients and PCP to create individualized care plans that include SMART goals
  • Managing assigned patient case load to ensure that performance goals are met each month
  • Using motivational interviewing techniques and active listening to build a rapport with patients during telephonic visits
  • Documenting each patient encounter and tracking progress in the patients EMR and other software systems
  • Helping patients to navigate the healthcare system by providing assistance with care coordination and referral management
  • Connecting patients to appropriate resources within and outside the Epic Health System
  • Identifying patient health trends and providing clinical coaching to help improve patient outcomes
  • Identifying gaps in care and proactively addressing, educating, and closing gaps during patient encounters
  • Working collaboratively with members of the interdisciplinary team to ensure quality care
  • Triaging patient concerns and directing them to the most appropriate point of care
  • Screening patients for barriers to wellness and following up with appropriate resources
  • Reviewing current medications with patients and completing medication reconciliation to improve compliance
  • Building patient/caregiver rapport by providing compassionate and dependable care
  • Maintaining patient confidentiality and compliance with HIPPA
  • Participating in regular process improvement projects and experiments to help improve the office flow and patient care
  • Training other staff members as needed
  • Doing other stuff too, because all our EPIC Warriors are team-oriented and high-performers (two of our core values) who are always ready to jump in and help.
  • Why work for EPIC Health?
    We offer a competitive compensation and benefits package including:
  • Bi-Weekly Competitive Pay
  • Opportunities for professional and personal growth
  • Excellent Health Insurance through Blue Care Network with a VIP policy to provide you with affordable access to the best care
  • Premium Dental and Vision coverage
  • Buy Up Option for Short- and Long-Term Disability, and Life & AD&D Insurance
  • Work/Life Balance
  • Employee Recognition and Assistance Programs
  • You would be a great fit for this role if you have:
  • Current and unencumbered LPN license in the state of Michigan
  • 1-3 years case management, disease management, or behavioral health care experience
  • At least 3 years of verifiable clinical experience working with adults who have chronic conditions
  • Telephonic or telemedicine experience preferred but not required
  • Knowledge of current healthcare practices and acceptable medical treatment
  • A big desire to truly make a difference in your community
  • Strong organizational skills
  • The ability to thrive in a fast-paced environment
  • The willingness to try new things and pivot when you see an opportunity to improve.
  • The understanding that a mistake is an opportunity to coach and learn.
  • You must possess excellent typing skills and computer proficiency in Microsoft office suite as well as Microsoft Teams
  • About the fam:
    EPIC Health System was founded in 2000 in Ferndale, Michigan by two bright physicians, Dr. Ted and Dr. Greg Naman – who also happen to be brothers. Over the last 20+ years, EPIC Health has evolved to stay on the cutting edge of integrated and comprehensive care by using techniques from within healthcare and other industries to drive growth and innovation. Even with all this growth, our constant commitment to providing the highest quality of care to our communities has helped us completely transform the way healthcare is delivered – and we’re not done yet!

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Job Summary
  • Location
    Southfield, MI 48075
  • Job Type
    Full Time
  • Date Posted
    2026-10-02
  • Expiration date
    2026-11-21