Job Description Summary

The Program Coordinator – Case Management reports to the Manager of Case Management. Under general supervision, the Program Coordinator supports the RN Case Managers and Social Workers in their work with the interdisciplinary healthcare team across the continuum. The Program Coordinator coordinates payer communication, transition plan implementation, delivery of patient documentation and other duties in support of case management departmental functions.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000246 CHS - Administration - Case Management (Main)

Pay Rate Type

Hourly

Pay Grade

Health-23

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Summary/Purpose: The Program Coordinator – Case Management reports to the Manager of Case Management. Under general supervision, the Program Coordinator supports the RN Case Managers and Social Workers in their work with the interdisciplinary healthcare team across the continuum. The Program Coordinator coordinates payer communication, transition plan implementation, delivery of patient documentation and other duties in support of case management departmental functions.

Minimum Training and Education: High school diploma or equivalent (GED) and a minimum of five years of relevant healthcare work experience which must include experience in patient billing required; Bachelor’s degree preferred. Proficiency in speaking, understanding, interpreting, and writing medical terminology required. Advanced knowledge of MS Office Suite to include Word, Excel and PowerPoint required. Ability to speak Spanish desired. Must be personable and comfortable interacting with medical patients and their families. Requires excellent communication skills, attention to detail, and ability to work independently. Demonstrates ability to collaborate in a positive, professional manner with medical professionals. Requires ability to work alternating weekends.

Physical Requirements: Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to work indoors. (Continuous) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to twist at the waist. (Frequent) Ability to perform ‘pinching’ operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to fully use both legs. (Continuous) Ability to reach in all directions. (Continuous) Ability to lift and carry 15 lbs. unassisted. (Infrequent) Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 inches to overhead 15 lbs. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects at a distance (Continuous) Ability to match or discriminate between colors. (Continuous) (Selected Positions) Ability to determine distance/relationship between objects; depth perception. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in a latex safe environment. (Continuous) *Ability to maintain tactile sensory functions. (Continuous) *(Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 3 years

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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