Epic Piping has an exciting opportunity available for a Client Support Representative to be an integral part of our Distribution team. Epic takes pride in our quality of work and has a goal of building our workforce with the most talented employees. You’ll have an opportunity to work on a wide range of projects on a national and global scale. We can meet you at any skill level, whether you are just starting your career or have years of experience under your belt.

WHAT YOU’LL DO:

• Enter sales orders into ERP system.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Make copies of correspondence or other printed material.

Competency Statements:

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Loyal - The trait of feeling a duty to the employer.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Reliability - The trait of being dependable and trustworthy.
• Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

WHAT YOU’LL NEED:

• Education: Associate's Degree preferred
• Experience: 2-5 Years of Experience
• Computer Skills: Proficient in Microsoft Office, Thirty (30) WPM minimum, and JD Edwards is preferred

WHAT WE OFFER:

• Industry-leading training and development programs
• Competitive insurance and benefit options
• Company-paid life insurance and long-term disability insurance
• Paid vacation and holiday time
• Traditional and Roth 401(k) plans available (50% company match up to 6% contributed by the employee)
• Career growth opportunities through hands-on training and mentorships
• Work alongside industry leaders and mentors
• Training and development programs to help you build the skills and knowledge you need to excel in your role and advance your career.
• Coaching from experienced leaders who are dedicated to helping you grow and reach your full potential.
• Opportunities to take on new challenges and responsibilities that will stretch your abilities and expand your horizons.
• A supportive and collaborative work environment where you are encouraged to share your ideas and contribute to our shared goals.

WHO WE ARE:

Epic Piping is one of the largest privately owned and the fastest-growing pipe fabrication firms in the world. With over three decades of experience and backgrounds extending from engineering to welding, Epic Piping provides unmatched experience servicing the chemical, power, refining, offshore, and oil & gas industries.

As an equal opportunity employer, Epic Piping is committed to the development of its employees and strives to promote an environment that fosters personal training and development.

At Epic Piping, we believe that investing in our employees is essential to our success. That's why we're looking for motivated individuals who are willing to invest in themselves and their future. As a member of our team, you will have access to:

• Training and development programs to help you build the skills and knowledge you need to excel in your role and advance your career.
• Coaching from experienced leaders who are dedicated to helping you grow and reach your full potential.
• Opportunities to take on new challenges and responsibilities that will stretch your abilities and expand your horizons.
• A supportive and collaborative work environment where you are encouraged to share your ideas and contribute to our shared goals.

If you're someone who is committed to continuous learning and personal growth, we'd love to hear from you. Apply now to join our team and invest in your future with us!