# of Direct Reports: 0
Primary Function/General Purpose of Position
The Coordinator Community Advocacy focuses on both internal and external audiences with the goals of building trust with diverse community members, facilitating projects and programs to provide outreach and engage underserved populations, working with cross-functional teams to enhance the pipeline of future employees in the healthcare field, making meaningful connections with thought leaders, supporting patient relations efforts with a focus on diverse populations, and supporting employee engagement initiatives.
Essential Job Functions
Works closely with Bon Secours Mercy Health Diversity and Inclusion leaders to cascade and coordinate system-wide initiatives locally.
Develops strategies to engage community members and earn the trust of healthcare providers; develops methods to measure success.
Works collaboratively with various departments, including Human Resources, Community Relations, Community Health, Foundation, and Mission to implement initiatives and track results of outreach.
Works with various units and departments to analyze patient relations data and collaborates with units to support a hospital environment inclusive of all patients.
Partners with senior leaders and organizational representatives across Mercy Health Lima to think critically about complex issues.
Provides oversight and guidance to pipeline programs which collectively serve underrepresented minorities from secondary school through college and university training.
Works closely with community organizations to focus on impacting key health measures as determined by Bon Secours Mercy Health, the Community Health Improvement Plan, or specific departments that see racial disparities among patients.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
None
Education
Bachelors, Health Care Administration/Communications/Marketing/Psychology/Social Work/English/related field (required)
Work Experience
4 years' experience in a community outreach position (required)
Experience working for a large, complex organization (preferred)
Training
None
Patient Population
Not applicable to this position
Working Conditions
Periods of high stress and fluctuating workloads may occur.
General office environment.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Physical Requirements
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) x
Lifting/ Carrying (50-100 lbs.) X
Push/ Pull (0-50 lbs.) X
Push/ Pull (50-100 lbs.) X
Stoop, Kneel X
Crawling X
Climbing X
Balance X
Bending X
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting x
Walking x
Standing x
Additional Physical Requirements/Hazards
Physical Requirements
Not applicable to this position
Hazards
Not applicable to this position
Skills
Self-motivated
Ability to design trackable and measurable outcomes
Strong written and oral communication
Planning and prioritizing
Critical thinking
Communicates and collaborates effectively with internal and external stakeholders
Strong Computer skills - including Microsoft Office Suite
Strong Writing Skills
Experience working with a large, complex organization
Strong Collaboration skills
Strategic planning skills
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
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